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Axcient Announces PacketTrap MSP Remote Monitoring Platform Integration

Strategic integration provides MSPs with a powerful tool for simple, remote management and monitoring of their clients’ data protection and business continuity needs.

MOUNTAIN VIEW, Calif., Sept. 8, 2010 — Axcient, Inc., an award winning innovator of comprehensive data backup, business continuity, and disaster recovery services for Managed Service Providers (MSPs) and their Small and Mid-Sized Business (SMB) customers, has announced a partnership and product integration with PacketTrap, a division of Quest Software, and a leading provider of affordable remote monitoring and management solutions built for MSPs.

Through this new integration, PacketTrap MSPs can now easily add the management, monitoring, and tracking of all Axcient backup, continuity, and recovery events, including alerts, notifications, and status reports, to the centralized PacketTrap MSP remote monitoring console.

“Axcient partners are excited about the high-value RMM integration between Axcient and PacketTrap. With the accelerating growth of data in SMB environments, managed service providers are recognizing the importance of having a robust and comprehensive solution for protecting their customers’ data and applications that ensures the highest levels of recovery and uptime. Axcient’s hybrid on-premise and cloud solution offers MSPs the needed protection, functionality, ease of use, and uptime to best serve their clients, and the PacketTrap integration gives them the flexibility to manage their Axcient backup service through the same interface they use to monitor and manage the rest of their clients’ network.” – Justin Moore, CEO

“We are excited about our integration with Axcient. We have heard the increasing demand from MSPs for an easy to manage, reliable backup and recovery service and feel that the combination of the PacketTrap MSP remote management and monitoring platform with Axcient’s total data protection and business continuity service offers MSPs the solution they’ve been looking for.” – Matt Bolton, DVP Product Management, . Quest Software

About PacketTrap MSP
Quest’s PacketTrap MSP provides affordable enterprise class application and network management software that improves performance across our customers and partners most complex networks. It ensures you get complete visibility and access so that you are the first to know about bandwidth clogs, device failures, connectivity issues, and are able to perform routine network maintenance.

About Quest Software, Inc.
Now more than ever, organizations need to work smart and improve efficiency. Quest Software creates and supports smart systems management products – helping our customers solve everyday IT challenges faster and easier. Our innovative solutions for application monitoring, database management, Windows management and virtualization management help customers achieve better results, faster.

About Axcient

Axcient is an entirely new type of cloud platform that eliminates data loss, keeps applications up and running, and makes sure that IT infrastructures never go down. Designed for today’s always-on business, Axcient replaces legacy backup, business continuity, and disaster recovery software and hardware, and reduces the amount of expensive copy data in an organization by as much as 80%. By mirroring an entire business in the cloud, Axcient makes it simple to access and restore data from any device, failover IT systems, and virtualize your entire office with a click – all from a single duplicated copy. Trusted by thousands of businesses to store and protect more than 10 billion files and applications, Axcient maximizes productivity, reduces cost, and eliminates risk. The company is headquartered in Mountain View, Calif.

Axcient, an award winning innovator of comprehensive data backup, BC & DR services for MSPs announced a partnership & product integration with PacketTrap.

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