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Axcient and Connectwise Solution Integration


Seamless Approach to Backup, Business Continuity, and Disaster Recovery Services

Axcient and ConnectWise share a common vision – to create a comprehensive platform, based on industry best practices, that enables our partners to achieve the highest level of profitability and service to their clients. That’s why Axcient and ConnectWise have completed an integration that provides this comprehensive platform to managed service partners.

Benefits include:

Innovative solution for backup, business continuity, and disaster recovery

Axcient is an entirely new type of cloud platform that eliminates data loss, keeps applications up and running, and makes sure that IT infrastructures never go down. Axcient replaces legacy backup, business continuity, and disaster recovery software and hardware, and reduces the amount of expensive copy data in an organization by as much as 80%. Axcient gives you full data and application protection in the following ways:

  • Onsite appliance for fast backup, restore, and local failover
  • Offsite cloud storage of data and applications in secure SSAE-16 certified
  • Support for physical and virtual environments
  • Failover to the Axcient appliance or to the Axcient cloud in minutes
  • In case of total site failure, virtualize your entire office in the Axcient cloud and continue working with your data and applications without business interruption

Seamless integration with Axcient’s Manage by Exception Philosophy

Leverage the successful Manage by Exception redesign to be notified about events that matter to you, like a device is outside its protection threshold, an appliance lost connectivity or an offsite failed.

Seamless configuration of all Axcient appliances and the ConnectWise PSA

The Axcient appliance can be configured to automatically open a service ticket within ConnectWise when backup events occur. Event notifications are fully configurable and include Bare Metal Restore (BMR), device level events, Exchange mailbox events, network events, and offsite backup events.

The Connectwise Solution and Axcient integration offers seamless configuration of all local appliances, visibility on device status on all platforms.

The Power of Axcient and ConnectWise

Axcient and ConnectWise are 100% committed to supporting our MSP partners. The combination of Axcient’s best-in-class backup, business continuity, and disaster recovery solution and the industry- leading Connectwise professional services automation software provides a clear advantage to our partners.

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