Partner Success Story

Service, Support, Speed Make x360Cloud The Top Choice for Avagio’s Microsoft 365 Backups

Avagio needed a Microsoft data protection solution that’s easy to install, navigate, and manage, for quick restores and uninterrupted data availability.
Avagio is an independent, IT support, security and cloud integration managed service provider (MSP) supporting small and medium-sized businesses (SMBs). Based in southwest England, Avagio has been serving a wide range of sectors for 15 years, with 60-70 current clients who range in size from one to 250 users. After StorageCraft consistently failed, along with the solution provider’s support capabilities, Liam Broughton, Avagio’s Service Director, sought help from a familiar friend, Axcient. Since moving to x360Cloud, Liam’s been impressed with easy installation and authentication, quick and responsive support, and fast data restore. Avagio consider themselves the face of IT and speak “pure human,” rather than jargon. They focus on how people use technology rather than the technology itself and believe good communication is key to everything they do. With these values, it’s no surprise Liam thought of Axcient when StorageCra wasn’t delivering. Liam needed a solution that not only did what it was supposed to do – backup Microso 365 data – but provided that pure human collaboration between solution provider and MSP. Additionally, with 400 Microso suites, Avagio needs a solution that’s easy to install, navigate, and manage, for quick restores and uninterrupted data availability.
 
The Problem
    • Backup solutions don’t backup data consistently and completely.
    • Poor support from solution providers makes MSPs appear unreliable to clients.
    • Relying on Microsoft for disaster recovery can take weeks.
     
    The Solution
      • x360Cloud proves its value with detailed reporting, monitoring and verification of activities.
      • Axcient is a Channel-only, partner-centric provider invested in the success of MSP partners.
      • x360Cloud provides near-instant restores at both a granular and user level.
       
      The Results

        x360Cloud (CloudFinder) guarantees data access with granular, full-text search and rich filtering across all users and services, for near-instant restores. Point-in-time restores can be utilized to quickly export data from a web browser to find what you need fast. Once you find the data, non-destructive restores are performed with a single click.


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