MSP Video Todd Maddex Tampa Bay Tech solutions on switching to Axcient

MSP VIDEO: Todd Maddex of Tampa Bay Tech Solutions

Hear it from an MSP Peer

Todd Maddex, President of Tampa Bay Tech Solutions, recently filmed an MSP video on solving his training nightmare and repurposing Datto hardware – all while saving money to see an additional $12,000 per month of recurring revenue with Axcient.

Watch the MSP video below to see what Todd has to say about their partnership with Axcient.

I’m making six figures more than I was last year on backup savings alone. I don’t know why anyone wouldn’t move to Axcient.

 Todd Maddex, President of Tampa Bay Tech Solutions

Learn More: read the full case study

The Story Behind the MSP Video

Because His MSP Saw Recovery Success, Storage Savings, and Happy Clients

Nearly 30 days after moving to Axcient, Tampa Bay Tech Solutions had to recover a client from a total hardware failure. Without any of their own processes in place and no recovery experience with x360Recover, Tampa Bay Tech Solutions still had the client up and running from scratch in less than three hours. The client was so happy with the speed of the Axcient Cloud compared to what they previously had that they decided to stay there. Todd says, “To have a full image backup every 15 minutes or every hour, depending on the speed of their internet, it’s just night and day a better solution than what we had with Datto.”

Tampa Bay Tech Solutions is also meeting the storage needs of clients who, under Datto, faced thousands of dollars in upgrade fees. Todd describes one example of how they’re better equipped to support clients with pooled storage at a flat fee: “After we switched to Axcient, I was able to replace their hard drives with bigger ones. We went from two to four hard drives and from 6 TB to 15 TB for only $300. Datto wanted $3,000 for the hardware, plus whatever the monthly would have gone up.” He continues, “It was so easy to triple the client’s space, and now they won’t hit a storage ceiling again. The client is happy, and we are happy.”

On top of significant backup savings, a smooth migration, successful recoveries, and happy clients, Todd is also enjoying the peace of mind that comes with automatic backup integrity checks. “The health status of our backups since moving to Axcient is 99% better. AutoVerify is very helpful. Being alerted when a backup is failing is fantastic. It works seamlessly, and we love it.”

Want to learn Tampa Bay Tech Solutions increased their monthly recurring revenue by $12,000?


About the Author: Carissa Johnson // Product Marketing Manager, Axcient

Carissa Kohn Johnson AxcientCarissa Kohn-Johnson has a background in healthcare technology and information technology, and is now the Product Marketing Manager for Axcient. She has a lot of MSP Channel experience from planning and attending hundreds of conferences and tradeshows, and found her passion in IT. Carissa is also an elected official in Cary NC, a town chock full of technology-forward people. Connect with her on LinkedIn – perhaps you can contribute to the Axcient blog?

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