Our first 3 blogs in this series discussed: 1.) how TCO (True Cost of Ownership) should affect your evaluation of a Business Recovery (BR) vendor 2.) how a fresh take on reliability reveals what’s now required of BR vendors to truly shine; and 3.) the essentialism of investment protection — both for the short-term and the long haul.
The fourth criterion is the importance of a strong vendor ecosystem. Simply, your BR candidates are known by the strategic company they keep.
- TCO – True Cost of Ownership
- Investment Protection
- Vendor Ecosystem
- Security & Compliance
Brand Eats Price on Hardware
Strategic alliances are central to a BR consultant’s ability to support multi-vendor solutions — at any layer of the technical infrastructure — to meet the needs of your enterprise, whatever its size. Since hardware failures are the leading cause of application downtime, the criticality of Business Continuity requires the reliability provided by purpose-built, enterprise-class appliances from a brand name manufacturer, for fast onsite failover and reliable data recovery.
The Power of Several
No one vendor does it all. A BR candidate’s partner alliances with leading technology organizations enable seamless integration with remote monitoring and management (RMM) and professional services automation (PSA) tools to strengthen manageability. Look for integration with key players such as Level Platforms, N-able, Kaseya, ConnectWise, Autotask, LabTech.
Cultivate Every Link in the Chain
Distribution and partner enablement is also a vital link in the technology value chain, as is a partner community that shares knowledge and has open line of communication with the vendor. The vendors that host advisory councils, early adopter programs, and encourage direct feedback from the field will be able to more quickly adjust their product roadmaps and better serve their customers.
You need a solution provider that evolves as your needs do. And, if required, can revolutionize your infrastructure right along with you if you decide that’s your path. No matter how complex those needs might become, you need solutions that can meet them with the range of products and services that only an ecosystem can provide. The crown jewel: These are ideally solutions that offer intuitive, intelligent user interfaces with a powerfully simple approach to data protection and recovery.
Stay tuned for Blog #5 in our series, focusing on the need for tight security and compliance parameters in your BR solution. But right now, to get all the essentials for crafting a far-reaching, holistic BR plan, download our eBook.