Between supervising the development, maintenance and security of the company’s computer and information network systems and servicing employees, the job of an IT manager is no easy feat. With numerous responsibilities and important tasks to juggle, is it possible for IT managers to take a peaceful vacation without worry? The answer – according to our survey of hundreds of IT managers – is no.
Axcient’s new infographic, “No Relaxation for the IT Manager!”, explores the challenges IT professionals face when taking vacations and the impact of interruptions in both their families and the company.
As the survey shows, 71 percent of IT managers are worried about an IT disaster interrupting a vacation—and for good reason. An astounding 72 percent have had a least one vacation interrupted during the last five years due to IT issues. What type of IT problems do managers encounter the most while on vacation? 39 percent stated connectivity and network outages, followed by server crashes (37 percent), application downtime (30 percent), and security breaches (30 percent).
When an IT issue occurs it not only places stress on the shoulders of IT managers, but the rest of the organization also experiences frustration. The average cost of downtime per hour for a small business can amount to $8,581. Moreover, extensive downtime can lead to lost productivity and customers, frustrated employees and brand damage.
So how do you minimize or even eliminate the impact of interrupted vacations? Begin with preparing your technology environment for a disaster before it strikes. This involves implementing a comprehensive data and application protection plan supported by processes and systems that will allow your company to quickly recover operations. In the industry parlance, review and document your RPO (recovery point objective) and RTO (recovery time objective) and select a solution that will allow you to achieve your goals even if the IT manager is not present. Having an expensive disaster recovery system in place that requires hours of training and manual intervention when something happens is not a good way to plan for taking some time off. Instead, look for recovery-as-a-service (RaaS) options that give you mobile access and are easy to use. This way you can get things back to normal directly from your iPad without having to put that martini down.
To view the full infographic, click here.