Ever wonder how your organization compares to others when it comes to backup and disaster recovery? Axcient sponsored a new market research, State of IT Recovery for SMBs, which surveyed 453 IT professionals. The results show some amazing facts about traditional backup and disaster recovery, and the impact of cloud backup solutions. Let’s take a look at the key findings.

Data Backup is Not Enough

Companies have reported that the scope of its backup is more than just its data. Backing up both data and applications is vital for true business continuity. Even though backup is moving beyond just mission-critical data and applications there are still gaps. Our survey found:

  • 71% backup both data and applications
  • 29% only backup data
  • Only 24% backup all data and all applications
  • 27% of small companies backup all applications compared to 48% of mid-sized companies

Using Multiple Backup and Recovery Tools Puts You at Risk

How many tools are you currently using? Using multiple tools leads to: teams needing to learn multiple solutions, having to allocate additional efforts for recovery, increases costs of licenses and maintenance and needing to manage multiple vendors. Respondents reported:

  • 90% of companies reported that they have more than one backup and recovery tool in place
  • 32% report using two tools, 37% using three tools, 12% using four tools
  • 71% report using multiple backup and recovery tools may also increase risk

There has been a wide range of reasons for why companies choose to use more than one solution/vendor:

  • 74% say different tools are needed for different environments
  • 39% say they intentionally chose multiple tools for backup to create redundancy
  • 26% say tools were acquired over time and were never discarded or replaced
  • 13% say different people liked different products

However, what some businesses fail to realize is that having multiple tools can actually increase its risk of downtime for a couple of reasons. The first reason is straightforward – each tool works differently and each tool requires a different amount of time to manage and review backup jobs, making it easy to overlook  mission-critical data and applications. Secondly, because the IT manager will be shuffling between multiple tools and vendors, it will become more difficult to recover within his business’s RTO, increasing overall costs.

Effects of Major IT Failures

It’s almost evident – if you have servers, they will fail at some point in time (whether it’s human error or hardware and software failure). With an efficient backup and recovery solution, downtime and IT interruptions can be much less severe. How long does it take your organization to recover from a major IT failure? One hour? 24 hours? One week? Here is what our survey found:

  • 79% of companies have had a major IT failure in the past two years
  • 29% said it took 1-4 hours to recover business operations after a major IT failure
  • 21% took 8-24 hours to recover business operations after a major IT failure
  • 23% took more than a day to recover business operations after a major IT failure
  • Only 8% were able to recover business operations after a major IT failure in less than 1 hour

A single hour of downtime for an organization can cost more than $160,000! Some organizations are unable to recover and don’t survive the loss.

Moving to Cloud-based Disaster Recovery

More companies are starting to see the true value of a cloud-based disaster recovery solution. Think of the cloud as your own “data center on demand.” Even if your entire IT infrastructure goes down, you have the ability to spin up a virtual office in the cloud so your employees can continue working no matter what, with no interruptions. Here are the key findings of companies using cloud DR:

  • 53% recover faster after a disaster
  • 50% save IT time spent on backup and recovery tasks
  • 45% have the ability to access all applications and systems immediately via the cloud in case of a disaster
  • 44% improve ability to fully recover
  • 36% reduce overall recovery costs

With a consolidated cloud solution you can replace each tool for backup, replication, deduplication and recovery with a single platform.

For more survey results be sure to check out “The State of IT Recovery for SMBS: A Survey of IT Professionals.


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