Every business exists to make a profit – it’s not like we work hard solely for the sake of our health! But I have to say, it feels really good to be part of a company that succeeds by helping other businesses to establish healthy profit margins.

At Axcient, we enthusiastically support our MSP and reseller partners, listen to their needs, respond to their requests, and build inspired products so their businesses can be more profitable and more productive. We sincerely believe that helping our partners thrive is what keeps our business flourishing as well.

As part of our latest partner ramp-up program, we’re bringing as much high-value content to the channel as we can. Below are just two of the latest benefits that are part of our promise to deliver unparalleled partner support.

ACE Training/Certification Program

We recently launched an online education program that includes three self-paced training courses on the topics our partners requested most:

  1. Axcient Data Protection Fundamentals, a.k.a. “Axcient 101”
  2. Planning and Implementing Business Continuity
  3. Protecting Exchange Servers

These courses are now available through our partner portal. Any partner who successfully completes the courses and online exams becomes an Axcient Certified Expert (ACE) and gains the knowledge needed to quickly set up an Axcient system. We’re excited about how well the training has been received so far and we’ve already made a number of improvements based on partner feedback. We’ll continue to add new training offerings based on partners’ needs.

Stay tuned for future announcements as we continue to build out the ACE program.

Knowledge Base Expanded with Best Practices

When the Axcient Partner Advisory Council suggested that we document the best practices on deploying the Axcient solution, we listened and acted. We have recently added several best practice articles to the partner knowledge base, which is accessed through the Axcient partner portal. These articles cover topics such as maximizing offsite performance, testing connectivity health, and configuring Windows systems for agentless protection. We gathered knowledge and insight from our developers, support engineers, and experienced MSP partners, then created this valuable content to help partners smoothly roll out all their customer deployments.

We really appreciate our partners and all of their feedback. It is our top priority to help Axcient partners provide the best backup, business continuity, and disaster recovery solution for their SMB clients. And we’re also pleased to include top-notch support and co-marketing programs that help partners shorten their own sales cycles and maximize their productivity.