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Dental Office Turns to Axcient to Avoid Practice Interruption

Datasmith

Nashoba Family Dentists, a dental practice with over 35 years of combined dentistry experience and locations across Massachusetts, prides itself on providing exceptional dental service for its clients. For overall IT management and support, the dental office trusts Datasmith Network Solutions, an IT solutions company that has been providing managed IT services for 30 years. When Datasmith assessed the dental office’s current technology, they quickly realized that the practice was at a serious risk of being disrupted by an IT outage due to the age of the firm’s current server and lack of backup. Datasmith suggested the firm implement Axcient and switch to a newer, updated server. The switch to Axcient came at the perfect time, as soon thereafter Nashoba’s server crashed. Instead of losing data, or even worse disrupting their business, Datasmith had the office back at work in no time.

Tina, office manager at Nashoba Family Dentists, explains how she found Datasmith, “Upon realizing our current, on-site server was very outdated and on its way to causing us some major technical issues, we began exploring different IT solutions companies to update our outdated server,” said Tina. “After several interviews, we met with Datasmith. Datasmith took the time to learn about our business and how we operated. They then recommended the best IT solutions to meet our needs and a plan that would implement this new technology with minimal interruption to everyday business.”

Problem

  • Dental practice had no data protection and recovery solution implemented
  • Old server running critical files had a high probability of crashing
  • Client couldn’t risk a business shut down or delay due to the nature of their business

Solution

  • Datasmith review of IT environment and implementation of Axcient Business Recovery Cloud
  • Local and cloud protection for data and applications with instant server failover

Benefits

  • Upon a server crashing was able to immediately failover to Axcient and avoid practice interruption
  • Ability to recover the server image with Bare Metal Restore without impacting the business
  • Simple Web-based dashboard that provides easy access to protected devices and recovery functions

READ MORE in the full PDF.


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