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ERGOS Technology Partners

ERGOS Technology Company, headquartered in Houston, Texas, is a managed services company with about 450 customers. Steve Pearce, CTO, ERGOS Technology Partners highlights the advantages of the Axcient backup solution and vendor partnership:

  • Affordable business continuity. “Being in Houston, Texas, most of our customers are in Houston. There is the threat of hurricanes and natural disasters. Axcient delivers a lower-cost business continuity solution for our customers, which otherwise they might not be able to afford.”
  • Comprehensive backup solution. “Axcient is a one-stop shop for all of our backup solutions. As we continue to grow, consistency is important for us across the board from a support perspective.”
  • Lower maintenance costs. “In the past, with other vendors, we spent time troubleshooting their issues, to the point where I had three resources to support 75 devices on a daily basis. With Axcient now, we are able to see at a glance how our offsites are doing, how the local backups are doing, and we have significantly reduced our costs in terms of support.”
  • Responsive, transparent partnership. “The vendor relationship is the most important thing when it comes to picking a partner. What Axcient has done is treated us like a partner, given us insight into issues and challenges, very transparent in terms of resolving challenges.”
  • Axcient for the long haul. “We believe Axcient is in it for the long haul. They have invested heavily in their management team, and it is obvious that they are building something very large. We are proud to be part of that team.”
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