According to Gartner, IT leaders who evaluate and manage recovery services are confronted by hundreds of service providers, with significantly different capabilities and services. They should use this research to identify RaaS providers with road maps and capabilities that align with their organizations’ recovery needs.*

Also mentioned in the report, “Critical capabilities” are attributes that differentiate products in a class in terms of their quality and performance.*

  • This research evaluated RaaS provider capability in four different use cases:

  • Production and Application Data Recovery
  • Mission-Critical Workload Recovery
  • Extended Recovery Operations
  • Managed Service Failover*

How it Works

*Gartner, Critical Capabilities for Recovery as a Service, John P Morency | Robert Naegle, 07 November 2013
*Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.