Axcient DRaaS Terms and Conditions of Use

  1. Applicability, Subscription, etc.


Axcient is incorporated under the laws of Georgia. Axcient has developed certain cloud services, including proprietary software, consisting of a number of applications and services, including data back-up, as further described here (the “Services”), which are made available online at Axcient’s site (the “Site”). This document contains the terms and conditions for the use of the Services (the “Conditions”) that will apply and form a binding agreement between Axcient and its customers using the Services (each, a “Customer”) when accepted in connection with the online subscription process for the Services.


If a customer has purchased a subscription to the Services from an authorized reseller that has been granted the right to market and sell subscriptions to the Services in its own name and for its own account (a “Reseller”), Axcient provides the Services to that customer subject to these Conditions as a subcontractor to the Reseller. These Conditions, supplemented by the Reseller Customer Addition, shall therefore apply in relation to such customers (each, also deemed as a “Customer” hereunder but also specifically referred to as a “Reseller Customer”) when confirmed in connection with the online registration process of the subscription of the Services. The Reseller Customer Addition (as may be amended from time to time in accordance herewith) shall be deemed to be an integral part of these Conditions as regards a Reseller Customer and in case of conflict between a provision in the Reseller Customer Addition and a provision elsewhere in these Conditions, the provision in the Reseller Customer Addition shall prevail.


The Services have been developed for organizations (being Customers) that use (or are about to use) one or more third-party cloud computing (or similar) services (“Third Party Services” or “TPS”), at which one or more user accounts (“TPS Accounts”) by the Customer and/or its personnel and other officers.


In order to use and access the Services (or part thereof) the Customer must have an active subscription for the Services (a “Subscription”). A Subscription may be established and activated online on the Site here. Upon the establishment or registration of a Subscription, the person(s) acting on behalf of the Customer (being an organization) represents that he/she/they have the authority to enter into these Conditions on behalf of that organization. Axcient reserves the right to forthwith cancel any Subscription and/or stop the Services where supporting documentation of the above authority cannot be presented upon request.


Each time the Customer (through its personnel or otherwise via its Subscription) accesses the Site and/or uses the Services, the Customer is agreeing to be bound by these Conditions. If the Customer at any time does not agree to any part of these Conditions, Axcient is unwilling to grant any access to the Site or Services, and the Customer must cease access to the Services immediately and notify Axcient thereof.

  1. Users, Administration, and Credentials


Axcient has designed the Services to meet the needs of corporations, governmental bodies, and other organizations which use Third Party Services. Use of the Services on a consumer basis is not permitted. A visitor may browse the Site but will not have access to the Services without first becoming a subscriber and, thus, a Customer.


Upon the establishment of a Subscription, an administrator username and password is generated (“Admin Credentials”). By logging in on the Site with such Admin Credentials, the Customer can, inter alia, create and administer one or more user accounts for its personnel and/or others (each, a “Customer User Account”), each with a unique user name and password (“User Credentials”). Admin Credentials and User Credentials are jointly referred to as “Credentials”. The Admin Credentials also allow the Customer to connect and disconnect certain Axcient pre-designated TPS and sometimes also related TPS Accounts to the Services subscribed for. User Credentials may also allow the individual user to connect and disconnect their individual TPS Accounts.


The Credentials are used to authenticate the user on the Site and thereby get access to the agreed Services, including any Customer data stored as part of the Services. The Customer is solely responsible for maintaining the confidentiality of the Credentials and may not transfer or share the Credentials with any third parties.


The Customer acknowledges and agrees that Axcient may rely on the Credentials as the sole test to control whether users accessing the Site and using the Services on the Customer’s behalf are authorized to do so. The Customer is further fully liable for any act or omission of any users that access the Site and/or use the Services with the Credentials (each, a “User”). It is further acknowledged and agreed that, as between a User and the Customer, Axcient will consider the Customer as the sole owner of all data stored as part of the Services.


While Axcient provides the tools, the Customer decides in its sole discretion and controls completely (through the Credentials) which TPS and TPS Accounts connect to the Services. The Customer acknowledges and agrees that Axcient is not the supplier of TPS or TPS Accounts and Axcient does not have, nor does it take on, any responsibility whatsoever for such third-party services or any content or data originating from such services or TPS Accounts.

  1. Axcient’s obligations


Axcient undertakes during the term of the Subscription and in accordance with these Conditions provides the agreed Services to the Customer, subject, however, to modifications made pursuant to section 12.2 below.


Axcient shall, at its own expense, update and upgrade its proprietary software and other solutions contained in the Services to the extent Axcient deems necessary for the proper performance of the Services. eFoler intends to communicate any such updates and upgrades with the Customer together with the anticipated downtime of the Site or access or functionality of the Services (or part thereof).


Axcient reserves the right to engage sub-contractors and other intermediates to perform its obligations hereunder. Axcient is responsible for the performance of such intermediates as if they were conducted by Axcient under these Conditions, unless otherwise explicitly stated.

  1. Privacy and Security


Axcient acknowledges that privacy is important. For this purpose, Axcient has adopted a privacy policy ( that describes Axcient’s collection, use, and disclosure practices regarding any personal data that is provided or otherwise made available to Axcient. This privacy policy (as may be amended from time to time) shall be deemed to be an integral part of these Conditions.


The Customer acknowledges and agrees that the Services consist of, so-called, cloud services involving, for example, processing, processor power, storage, and functions as services over the Internet. Thus, the use of the Services will include the storage and processing of personal data that may be subject to mandatory legislation, such as the legislation based on EU Directive 95/46/EC which aims to prevent the violation of personal integrity in the processing of personal data (collectively, the “Personal Data Act”). For this purpose, the Customer will always be considered as the controller of personal data even if the processing is carried out by Axcient or its sub-contractors. Axcient and all of its sub-contractors engaged for the storage and other processing are considered the Customer’s data processors (personal data assistants) and it is the Customer’s sole responsibility to ensure that such processing of personal data is in compliance with the Personal Data Act and other applicable legislation.


The Customer shall promptly notify Axcient if its processing of personal data is subject to legislation that is not based on EU Directive 95/46/EC (as amended). If a provision under any such applicable Personal Data Act or other legislation would confer responsibility or liability directly on Axcient to ensure compliance with such legislation (or part thereof) regardless of section 4.2 above, Axcient is unwilling to grant any access to the Site or Services and the Customer must cease access to the Services immediately and notify Axcient thereof.


Axcient acknowledges further that the security of the personal data and other data belonging to the Customer is of importance. Axcient will take reasonable steps to help ensure the safety of the Customer’s data in compliance with the Personal Data Act. However, no password-protected system of data storage and retrieval can be made entirely impenetrable and the Customer therefore acknowledges and agrees that the Site and the Services are not invulnerable to all security breaches or immune from viruses, security threats or other vulnerabilities.

  1. Customer Data, backup Service and certain use of information


Axcient does not claim any ownership to any of the files and other information that the Customer (or its Users) provides to Axcient (or any of its sub-contractors) when using the Services (“Customer Data”). The Customer retains the full ownership of the Customer Data.


Axcient will undertake commercially reasonable efforts to save a copy of the data and other files that exist and are accessed on third-party Services that the Customer via its Admin Credentials or otherwise duly designate for back-up (the “Backed-up Data”) for storage as part of the Services. Upon such designation for backup, the Customer authorizes Axcient to act on the Customer’s behalf to access and interact with the websites and servers from which a copy is to be collected (each, a “Backed-up Site”) and further, on a continuous basis, to poll the API of the Backed-up Site for changes or additions and periodically re-save a copy of a modified file or create a copy of a newly designated file. Where possible Axcient will use the unique authorization code for Axcient (a “Token”) provided by the Backed-up Site to access and interact with a Backed-up Site. However, where no usable Token is provided, the Customer may be required to provide Axcient with its username and password for the Backed-up Site in order for Axcient to be able to provide the backup Service. Axcient will not use such username and password for any other purpose than to perform the obligations hereunder and to provide the Services. The Customer is at any time free to disconnect a Backed-up Site from the backup Service.


The Customer acknowledges and agrees that Axcient’s ability to provide the backup Service is dependent on the necessary access to the Backed-up Site and, should such access, for whatever reason outside Axcient’s direct control (such as a change in the system or terms and conditions of the TPS which no longer allows the necessary access), be removed or limited Axcient cannot guarantee that that the back-up Service will include the necessary connection to such Backed-up Site or otherwise perform as intended. Consequently, the Backed-up Data may not be restorable if copying of the selected or changed files has been completed if the password on a Backed-up Site is changed or otherwise restrict Axcient’s access to such site, or if the Subscription expires or terminates.


The Customer grants Axcient a license to use, reproduce, access, view, modify, reformat, translate, and transfer the Customer Data, including the Backed-up Data, solely and to the limited extent necessary to perform the obligations hereunder and to provide the Services.


Axcient does not normally review, inspect, edit, or monitor any Customer Data (including Backed-up Data). However, Axcient reserves the right to examine the content of and to refuse, remove, or disable access to the Customer Data if it believes, in its sole discretion, that a Subscription (wholly or partially) is being used for storage and/or distribution of any illegal data or material such as copyrighted content or otherwise may violate these Conditions. Axcient reserves the right to disclose such Customer Data to the TPS or Backed-up Site to the extent required under their terms and conditions or as otherwise may be required under mandatory law.


The Services may provide the Customer with functionality through the automated information service which, inter alia, makes it possible to monitor and extract information from the Customer Data which can be of sensitive nature and which can be used for purposes which may be prohibited or restricted under certain jurisdictions or by contract (e.g. to discredit or otherwise use as evidence against a person or organization). The Customer acknowledges and agrees that any such use of the Services under its Subscription is made on the sole responsibility of the Customer and further confirms that any such use is fully permitted under applicable legislation or contract.

  1. Intellectual property rights, ownership, etc.


The Customer acknowledges and agrees that Axcient and/or its licensors own all rights, including intellectual property rights, to the Site and Services, including the software, code, proprietary methods, and systems used to provide the Site or Services, (the “Proprietary Rights”). The Proprietary Rights may not be copied, modified, reproduced, republished, posted, transmitted, sold, offered for sale, or redistributed in any way without Axcient’s prior written permission and the prior written permission of the applicable licensors.


The Customer undertakes to abide by all copyright notices, information, or restrictions contained in or attached to any of the Proprietary Rights. Nothing in these Conditions shall be construed to grant the Customer any right or license, by implication, estoppel, or otherwise, to the Proprietary Rights or to obtain access to the Proprietary Rights except as generally and ordinarily permitted through the Site according to these Conditions.


Certain of the names, logos, and other materials displayed on the Site or in the Services constitute trademarks, trade names, service marks, or logos (the “Marks”) of Axcient or other entities. The Customer is not authorized to use any such Marks. Ownership of all such Marks and the goodwill associated therewith remains with and will inure to Axcient or those other entities.


To the extent indicated, any use of third-party software or other solution (“Third Party Products”) provided in connection with the Site or Services will be governed by such third parties’ licenses and not by these Conditions. In the event these Conditions refer to Third Party Products as regards fees, any change in such fees to the Third Party Product supplier shall mean that Axcient is entitled to adjust the fees for the Services correspondingly.


Furthermore, any comments, ideas, and/or reports about the Site or Services that the Customer or its Users provide to Axcient, whether in written or electronic form (“Feedback”), shall be considered Axcient’s proprietary and confidential information, and the Customer hereby irrevocably transfer and assign all intellectual property rights embodied in or arising in connection with such Feedback to Axcient, and any other rights or claims that the Customer may have with respect to any such Feedback.


Axcient shall indemnify and hold harmless the Customer from and against any third-party claims as a result of the Customer’s use of the Services in the United States and in other specifically agreed countries that constitutes an infringement of any third-party intellectual property rights; provided, however, (i) that the Customer and its Users has used the Services in compliance with all provisions of these Conditions, (ii) that the Customer has notified Axcient in writing of the infringement claim without delay, (iii) that Axcient is given the right to control the defense of such claim at its sole discretion, and (iv) that the Customer acts in accordance with Axcient’s instructions and provides reasonable assistance to Axcient in relation to such defense. The obligation to indemnify only applies with respect to amounts the Customer is forced to pay due to a final and binding judgment or a settlement approved by Axcient in writing.


In the event infringement of third-party intellectual property rights is proven to exist, Axcient shall at its sole discretion (i) secure the continuance of the relevant Services for the Customer, (ii) modify the relevant Services in such a way that infringement no longer exists, (iii), replace the relevant Services, or part thereof, with a corresponding service which does not infringe, or (iv) cancel the relevant Services and, with deduction for the Customer’s reasonable benefit, repay the paid fees for the relevant Services to the Customer without interest.


Sections 6.6 – 6.7 constitute Axcient’s sole and exclusive liability in relation to the Customer as a result of infringement of third-party intellectual property rights.

  1. Fees


The Customer acknowledges and agrees that it is charged for its Subscription in accordance with the applicable periodical fee structure, including payment terms, set out here (the “Fee Structure”). Where a fee for a period is based on the number of Customer User Accounts, such fee shall be multiplied by the number of Customer User Accounts registered at a given record day set out in the Fee Structure. For the purpose hereof, Customer User Accounts which are not actively used but are subject to e.g. back-up Service is to be considered as registered for the purpose of calculating the fees.


The basic fee set out in the Fee Structure allows for the use of the basic Services with the limitations (if any) set out therein. For additional Services or for Services above the limitations (if any) the applicable Admin Credentials provide for add-on Services to the Customer’s Subscription which are charged in accordance with the then applicable Fee Structure.


All fees are stated in the Fee Structure are exclusive of any applicable VAT, taxes, and other charges.


Axcient reserves the right to amend the Fee Structure from time to time in which case section 12.3 below shall apply. Further, in the event a new TPS is made available for connection to the Services, Axcient reserves the right, in addition to amending the Fee Structure and instead of including such TPS connection in the basic Services, to make such TPS connection available as an add-on Service.


If the Customer has elected to pay for the Services by credit card, the Customer acknowledges and agrees that Axcient for each relevant period is entitled to automatically charge the applicable fees on the relevant due date pursuant to this section 7 using the credit card associated with the Subscription. An invoice accounting for the charged fees on the credit card will also be provided to the Customer. If the Customer instead has elected to pay for the Services against the invoice, Axcient is entitled to charge the applicable fees for the relevant period by sending an invoice on the relevant due date pursuant to this section 7.


The Customer further acknowledges and agrees that Axcient may suspend the access to any Services if, at any time, the Customer has not paid all fees that have become due hereunder to Axcient. In the event Axcient is unable to collect the fees owed, from the credit card associated with the Subscription or otherwise, Axcient reserves the right to take any steps it deems necessary to collect such fees. The Customer will be responsible for all reasonable costs and expenses incurred by Axcient in connection with such collection activity, including collection fees, court costs, and attorneys’ fees.


Any amounts not paid when due shall bear interest at the rate of one point five percent (1.5%) per month, or the maximum legal rate, if less.


If the event a Subscription is registered for a free trial (including pilot or beta Subscriptions), Axcient will make one or more Services available on a trial basis free of charge until the earlier of (i) the end of the free trial period for which the Subscription was registered and (ii) the start date of any Services subscribed for without a free trial period. All provisions of these Conditions except the other sections of this section 7 relating to fees will apply during the free trial, unless otherwise specifically set forth herein. Any additional trial terms and conditions that have been provided or otherwise made available to the Customer are hereby incorporated into these Conditions by reference and are legally binding. The Services (or part thereof) may still be under development during the free trial and the Customer therefore acknowledges and agrees that the availability, performance, and functionality of the Services (or part thereof) may be faulty during the trial period. Any Backed-Up Data saved during the free trial will be permanently lost unless the Customer purchases a paid Subscription to the same Services as those covered by the trial or exports such data before the end of the trial period.

  1. The Customer’s obligations, representations, warranties, etc.


The Customer undertakes to:

  • (a) have access to such software, equipment, and connection services which have been instructed by Axcient for the use of the Services;
  • (b) timely conduct the measures that are the responsibilities of the Customer in accordance with these Conditions;
  • (c) adhere to Axcient’s instructions for the providence of the Services as published on the Site;
  • (d) promptly provide the information and/or documentation in respect of the Subscription and Services that Axcient reasonably requests and to reasonably assist Axcient with such measures that may be necessary for Axcient to fulfill its obligations in accordance with these Conditions.


The Customer agrees not to, and represents and warrants that it or its Users will not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site or Services, including the Technology, nor use or access the Site or Services for any purposes other than for which the Site or Services are being provided to the Customer, or do any of the following:

  • (a) conduct or promote any illegal activities while using the Site or Services;
  • (b) attempt to reverse engineer or jeopardize the correct functioning of the Site or Services, or otherwise attempt to derive the source code of the software (including the tools, methods, processes, and infrastructure) that enables or underlies the Site or Services;
  • (c) attempt to gain access to secured portions of the Site or Services to which the Customer does not possess access rights;
  • (d) intentionally upload or transmit any form of virus, worm, Trojan horse, or other malicious code;
  • (e) use the Site or Services to generate unsolicited email advertisements or spam, stalk, harass or harm another individual;
  • (f) use any high volume automatic, electronic or manual process to access, search or harvest information from the Site or Services (including without limitation robots, spiders or scripts);
  • (g) use any robot, spider, other automatic device, or manual process to extract, screen scrape, monitor, mine, or copy any static or dynamic web page on the Site or the content contained on any such web page for commercial use without Axcient’s prior express written permission;
  • (h) interfere in any way with the proper functioning of the Site and Services or interfere with or disrupt any servers or networks connected to the Site or Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Site or Services; or
  • (i) mirror or frame the Site or any portion thereof, place pop-up windows over its pages, or otherwise affect the display of its pages.
  1. Disclaimers of warranties


Axcient does not make any representations or warranties:

  • (a) about the protection of the Customer Data whatsoever;
  • (b) that the Site and/or Services will meet the Customer’s requirements;
  • (c) that the Site and/or Services will be uninterrupted, timely, secure, or error-free;
  • (d) as to the results that may be obtained from the use of the Site or Services; or
  • (e) that defects in the Site or Services will be corrected.

The Customer expressly acknowledges and agrees that its use of the Site and/or Services is at its sole risk.


Both the Site and Services are provided on an “as is” and “as available” basis. Axcient expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, any warranties of merchantability, fitness for a particular use or purpose, non-infringement (other than as expressly set out in section 6.6-6.8 above), title, operability, condition, quiet enjoyment, value, accuracy of data and system integration.


The Customer acknowledges and agrees that any material or information downloaded or otherwise obtained through the use of the Site or Services is done at its own discretion and risk and that the Customer will be solely responsible for any damage to its computer services or loss of data that results from the download of such material and/or information. No advice or information, whether oral or written, obtained by the Customer from Axcient through the Site, Services, or otherwise will create any warranty, representation, or guarantee not expressly stated in these Conditions.

  1. Limitation of liability


The Customer acknowledges and agrees that Axcient is only willing to provide access to the Site and to provide the Services if the Customer agrees to certain limitations of Axcient’s liability. The Customer understands that to the extent permitted under applicable law, in no event will Axcient or its officers, employees, directors, parents, subsidiaries, affiliates, agents, or licensors be liable for any indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of revenues, profits, goodwill, use, data, lost opportunities, or business interruptions or other intangible losses (even if such parties were advised of, knew of or should have known of the possibility of such damages, and notwithstanding the failure of essential purpose of any limited remedy), arising out of or related to the Customer’s use of or access to, or the inability to use or to access, the Site, the Services or Backed-up Data, regardless of whether such damages are based on contract, tort (including negligence and strict liability), warranty, statute or otherwise.


The Customer’s sole and exclusive remedy in the event of dissatisfaction with any portion of the Site of the Services is to discontinue the use of the Site and the Services. Axcient’s total liability to the Customer for all claims arising from or related to the Site or the Services is limited, in aggregate, to the amount of fees actually paid by the Customer for use of the Site or Services in the twelve (12) months prior to the date the claim arose.


To the extent that the parties may not, as a matter of applicable law, disclaim any implied warranty or limit liabilities, the scope and duration of such representation or warranty and the extent of Axcient’s liability will be the minimum permitted under such applicable law.


Without limiting the foregoing, under no circumstances will Axcient or its licensors be held liable for any delay or failure in performance resulting directly or indirectly from acts of nature, forces, or causes beyond their reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, or non-performance of third parties.

  1. Indemnification


The Customer agrees to indemnify and hold harmless Axcient, its parents, subsidiaries, affiliates, officers, directors and other partners, employees, consultants, and agents, from and against any and all third-party claims, liabilities, damages, losses, costs, expenses, fees (including reasonable attorneys’ fees and court costs) that such parties may incur as a result of or arising from (i) any data or material originating from the Customer or its Users, including Backed-up Data, (ii) the Customer or its Users violation of these Conditions, (iv) the Customer’s violation or infringement of any rights of any other person or entity, including intellectual property rights, or (v) any viruses, trojan horses, worms, time bombs, cancelbots or other similar harmful or deleterious devices or programming routines input by the Customer or its Users into the Site or Services.

  1. Service, Modifications of the Services, and Change of the Conditions


The Customer acknowledges and agrees that the Services (or any aspect of feature thereof) from time to time may be shut down or disrupted for the purpose of scheduled and/or unscheduled service and maintenance of the Site and/or Services or other vital systems in relation thereto. Axcient intends to notify any scheduled shutdown for service and maintenance in advance and will use reasonable efforts to minimize the shutdown period. Axcient may maintain regular backups of data to recover from any software/hardware failures.


Axcient may, in its sole discretion, upgrade, enhance, change, and modify the Services, including by discontinuing a Service or any aspect or feature thereof, such as removing the possibility to connect certain TPS to the Services, (collectively, “Modifications”). Any Modifications will be subject to these Conditions. Axcient will provide notice of changes to the Services which, in its reasonable judgment, are adverse and material changes. If such changes are not acceptable to the Customer, the Customer is free to forthwith terminate its Subscription within 90 days from the notification of the Modifications.


Axcient further reserves the right to change and amend these Conditions, including the Privacy Policy. Such changes and amendments, which may be made in Axcient’s sole and exclusive discretion, will be notified to the Customer and will be effective as of the 31st day thereafter. If such changes and amendments to the Conditions are not acceptable to the Customer, the Customer is free to forthwith terminate its Subscription within 90 days from the notification of the changes/amendments. However, if a change/amendment concerns the Fee Structure and the Customer has elected to terminate its Subscription as aforesaid, the previous Fee Structure shall apply during the notice period.

  1. Term of Subscription


Unless otherwise specifically agreed, the initial term of a Subscription is twelve (12) months which term automatically will be prolonged with 12-month periods unless terminated by either party with three (3) months prior written notice.


Axcient reserves the right to forthwith terminate the Customer’s Subscription in the event of the Customer’s breach of these Conditions. Axcient further reserves the right to discontinue its Services and thereby terminate all Subscriptions with three (3) months’ notice. It is further noted that the Customer may terminate its Subscription pursuant to sections 12.2 and 12.3.


Upon termination or expiration of the Subscription, the Customer will no longer have the right to access the Services, including retrieving the Backed-up Data through the Site. However, Axcient shall to a reasonable extent assist the Customer in the transfer of the Customer Data to the Customer or to a third party designated by the Customer provided that the Customer requests such assistance within 90 days of the date of the termination or expiration of a paid Subscription. Axcient is entitled to charge a reasonable fee for work and material in connection with such assistance. However, (i) after the transfer of Customer Data as aforesaid, (ii) after the 90-day period without receipt of any request to transfer Customer Data, or (iii) upon the expiration of a free trial that is not followed by a paid Subscription, the Customer acknowledges and agrees that Axcient may delete any or all of the Customer Data.


If the Customer wishes to have all or part of the Customer Data deleted from the databases, the Customer may send a request hereof to Axcient, specifying the requested deletions in detail. Within a reasonable time period after the receipt of the request, Axcient will remove the relevant Customer Data. Upon deletion of Customer Data, it will be deleted from the active database but may remain in Axcient’s archives. Axcient will further retain and use information as necessary to comply with its legal obligations, resolve disputes, and enforce its agreements.


The Customer acknowledges and agrees that Axcient will not be liable to the Customer or any other party for any termination of access to the Site or Services or deletion of Customer Data. Termination of the subscription will in no way modify, change, or void any payment obligations the Customer may have incurred up to the date of termination through the Customer’s use of the Site or any Services, whether such obligation is to Axcient or a third party.

  1. Third-party content and other websites


Content from advertisers and other third parties may be made available to through the Site and/or the Services. Axcient does not make any guarantees about the accuracy, currency, suitability, or quality of the information in such content, and Axcient assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content made available to advertisers and other third parties or violation of any third party rights related to such content.


The Site and/or the Services may contain links to websites not operated by Axcient. Axcient is not responsible for the content, products, materials, or practices (including privacy practices) of such websites. Axcient makes no warranty, representation, endorsement, or guarantee regarding, and accepts no responsibility for, the quality, content, nature, or reliability of third-party websites, products, or services accessible by hyperlink or otherwise from the Site or Services. Axcient’s inclusion of links to such websites does not imply any endorsement of the materials on such third-party websites or any association with their operators. The Customer is responsible for reviewing the privacy policies and terms of use of any other website visited.

  1. Electronic Communications and Notice


Axcient is only able to provide the benefits of the Services to the Customer by conducting business through the Internet. For contractual purposes, the Customer (i) consents to receive communications from Axcient in electronic form; and (ii) agrees that all terms and conditions, agreements, notices, documents, disclosures, and other communications (“Communications”) that Axcient provides to the Customer electronically satisfy any legal requirement that such Communications would satisfy if it were in a writing. The Customer’s consent to receive Communications and do business electronically, and Axcient’s agreement to do so, applies to all of the Customer’s interactions and transactions with Axcient. The Customer may also receive a copy of these Conditions by accessing the Site.


Axcient may give notice to the Customer by email, a posting on the Site, or other reasonable means. The Customer must give notice to Axcient in writing via email to or as otherwise expressly provided.


The Customer may, where applicable mandatory legislation so dictates, withdraw its consent to receive Communications electronically by contacting Axcient. If the Customer withdraws its consent as aforesaid, the Customer must forthwith stop using the Site and Services. Such withdrawal of the Customer’s consent will not affect the legal validity and enforceability of any obligations or any electronic Communications provided or business transacted between the Parties prior to the time the Customer withdraws its consent.

  1. Miscellaneous


Sections 5, 6, 7, 9, 10, 11, and 17, as well as any other limitations on liability explicitly set forth herein, and Axcient’s proprietary rights in and to the Site, content provided by Axcient, Axcient’s Technology and the Services, and any other provision which by its nature is intended to survive, will survive the expiration or termination of a Subscription and these Conditions for any reason.


These Conditions may not, wholly or partially, be transferred, assigned or delegated by the Customer and any attempted transfer, assignment or delegation is void.


The Customer acknowledges and agrees that Axcient has the right hereunder to seek an injunction, if necessary, to stop or prevent a breach of the Customer’s obligations hereunder.


The paragraph headings in these Conditions are included only to help make these Conditions easier to read and have no binding effect.


Any delay or failure to exercise or enforce any right or provision of these Conditions will not constitute a waiver of such right or provision. No waiver will have effect unless such waiver is set forth in writing and signed; nor will any such waiver of any breach or default constitute a waiver of any subsequent breach or default. These Conditions constitute the complete and exclusive agreement between the parties with respect to the subject matter hereof and supersedes all prior oral or written understandings, communications, or agreements.


If for any reason a court of competent jurisdiction finds any provision of these Conditions, or portion thereof, to be unenforceable, that provision of the Conditions will be enforced to the maximum extent permissible so as to effect the intent of the parties, and the remainder of these Conditions will continue in full force and effect.

  1. Governing law and Dispute resolution


These Conditions and the relationship between the Customer and Axcient will be governed by the laws of the United States and Georgia, without giving effect to any choice of laws or principles that would require the application of the laws of a different country or state.


Subject to section 17.3 below, any dispute, controversy, or claim arising out of or in connection with these Conditions, or the breach, termination, or invalidity thereof, (a “Dispute”) shall be settled by a court of general jurisdiction where Axcient has its corporate domicile. For this purpose, each of the parties hereby irrevocably and unconditionally submits, for itself and its property, to the jurisdiction of the court referred to above and any appellate court thereof and, further, agrees that a final judgment shall be conclusive and may be enforced in other jurisdictions by suit on the judgment or in any other manner provided by law.


Notwithstanding the foregoing, where the Customer has its corporate domicile in a country without any established legislation in force that allows for the enforcement of judgments rendered in a country where Axcient has its corporate domicile, the Dispute shall instead be referred to and finally settled by arbitration administered by an accredited arbitrator of Axcient’s choosing. The Rules for Expedited Arbitrations shall apply, unless the arbitrator in its discretion determines, taking into account the complexity of the case, the amount in dispute and other circumstances, that the Arbitration Rules shall apply. In the latter case, the arbitrator shall also decide whether the Arbitral Tribunal shall be composed of one or three arbitrators. The seat of arbitration shall be Atlanta, Georgia and the language to be used in the arbitral proceedings shall be English.


Notwithstanding sections 17.2 and 17.3 above, in the event of default in payment of any fee pursuant to section 7 above, Axcient reserves the right to enforce its rights to collect the missing payment in any court or relevant authority in the country of the Customer. Additionally, notwithstanding sections 17.2 and 17.3, either party may seek emergency equitable relief before any relevant court in order to maintain the status quo pending the court’s or the SCC’s ruling pursuant to sections 17.2 and 17.3 (as the case may be) and hereby agrees to submit to the jurisdiction of such courts. A request for interim measures shall not be deemed a waiver of sections 17.2 and 17.3.