Gone are the days when backups alone could save a business from the often fatal consequences of a data breach. Bad actors are targeting backups to prevent recovery and increase their ransom demands. And, cybersecurity insurance providers frequently require a full, documented business continuity process as a prerequisite to coverage. Today, SMBs require a multi-layer, security-first approach with a robust disaster recovery solution to ensure the integrity of backups for business continuity.
If you or your clients still think data loss won’t happen to you, you’re risking everything. The responsible and realistic strategy assumes it will happen, and equips clients with disaster recovery solutions that promise fast and complete data recovery. It’s not just malicious attacks that Managed Service Providers (MSPs) are up against — it’s human error (the number one cause of data loss), accidental deletion, natural disasters, and lost, stolen, or destroyed devices. So, how confident are you in your ability to recover?
According to a 2021 report, 43% of all backup jobs fail, and 39% of restorations fail to restore within the expected service-level agreement (SLA). That means almost half of all backups may not result in adequate recovery and could impact business viability. These statistics illustrate why disaster recovery planning, also referred to as incident response planning, is critical for restoring data and recovering with the business intact. The basis of a solid disaster recovery plan is a disaster recovery solution you trust.
Axcient’s backup and disaster recovery (BDR) product, x360Recover, arms MSPs and their SMB clients with the protections necessary for peace of mind. As a 100% MSP-only solutions provider, Axcient’s patented foundation technology and regular releases and updates to x360Recover address the challenges MSPs face now. Cutting-edge features prove your ability to recover client data both on-site, and in virtualized environments, so you can confidently promise business continuity no matter what.
Built-in, always-on features include:
- Chain-Free technology to improve results and simplify management
- AirGap anti-ransomware security technology
- AutoVerify automated backup integrity testing
- Virtual Office self-managed disaster recovery with automated runbooks
- Pooled storage and secure long-term retention
- Direct-to-Cloud hardware-free backup and disaster recovery (BDR)
Axcient x360Recover provides MSPs with industry-leading recovery capabilities. With a recovery point objective (RPO) of just 15-minutes, and a recovery time objective (RTO) of less than 1-hour, disaster recovery is almost instantaneous. As a result, MSPs can meet and exceed competitive SLAs to win more clients, reduce downtime, promote productivity, and deliver on the promise of uninterrupted business continuity.
x360Recover is the industry’s only chain-free, image-based backup solution. Axcient created Chain-Free backup technology so that each recovery point is independent, verifiable, and bootable for more efficient storage, greater reliability, and most importantly, faster recovery.
Unlike legacy chain-based recovery, Axcient’s chain-free backup isolates bad data blocks if corruption or malware occurs. As a result, those data blocks can be independently deleted without risking data integrity, while previous backups are recovered almost instantly, and new incremental backups start immediately. As a result, Axcient Partners avoid the stress of consolidation or multi-year retention limitations.
Plus, Axcient’s chain-free BDR technology enables worry-free data storage and retention with:
- 30% greater storage efficiency and affordability compared to chain-based backup
- No need to perform time-consuming reseeding
- No annual data migration and additional storage
- No loss of granularity in point-in-time backups and restores
- Near-instant recovery without the complexity of starting new chains
One size does not fit all for disaster recovery services, but that doesn’t mean you have to suffer the consequences of vendor sprawl. Stop wasting resources managing multiple vendors and give your clients the choice, flexibility, and freedom they desire with just one solution. With x360Recover, you and your clients have options: hardware-free business continuity and disaster recovery (BCDR), Bring Your Own Device (BYOD), or Bring Your Own Cloud (BYOC). Choose the infrastructure that works best for each client use case without increasing costs or adopting multiple solutions.
Axcient x360Recover Direct-to-Cloud (D2C) eliminates the expense and complexity required with local appliances. Hardware-free business continuity (BC) and backup and disaster recovery (BDR) enables MSPs to address multiple business use cases with just one easy-to-use solution. From local endpoint backup to full cloud-based disaster recovery, D2C simplifies disaster recovery management to reduce downtime, costs, and necessary resources, while increasing margins and internal technical expertise. With just one process for onboarding, training, support, billing, and restores across the entire x360 platform, MSPs gain significant business benefits, including operational efficiency, faster restore times, and lower total cost of ownership (TCO).
Protect data for remote employees and satellite offices.
Advanced server backup directly to cloud with full business continuity and optional local backup.
Backup to turn-key appliance and cloud. Full business continuity.
Protect servers in Azure, AWS, Google, or your private cloud with long-term retention.
“The margins really come from the fact that we spend less time maintaining backups. x360Recover Direct-to-Cloud (D2C) freed up one of my techs so he can go out and be billable, rather than spending all day on management. D2C lets us be more competitive from a backup perspective with respect to downtime. We’ve been able to use the features as huge selling points, not only for recover time but also for having a backup server ready to go in the event that their primary server fails.”
Local Cache is an optional, fully independent acceleration layer for x360Recover Direct-to-Cloud (D2C) for MSPs that want to eliminate or deprioritize on-premises storage. Instead, MSPs can use an inexpensive local storage device to protect critical systems and data from any physical or virtual Windows server, desktop, or laptop. So whether you’re recovering files, folders, or an entire protected system, you get the ease and affordability of cloud-based backup and disaster recovery with the speed of local backup — without an expensive on-site appliance.
Without any hardware, x360Recover Direct-to-Cloud (D2C) makes transitioning your disaster recovery solutions easy. Axcient Partners have no expensive upfront hardware purchases, multiple on-site visits for deployment, or clunky cutover windows. Just deploy the agent through your RMM tools silently, configure the backup schedule, and D2C runs in parallel with existing backups. Thanks to Chain-Free technology, backups start quickly without server reboots or needing to deactivate existing backup products. After D2C is running smoothly, just remove the old backup agents. Axcient will automatically deploy reboot-free upgrades as new features and enhancements are released. It’s that simple!
Through independent third-party assessments, regular penetration testing on key features, and pooled* storage and secure retention by default, Axcient proves the security and compliance of our disaster recovery services. SecurityScorecard consistently rates the Axcient ecosystem of BCDR solutions with the highest ratings against security risk factors like Network Security, DNS Health, Patching Cadence, Endpoint Security, IP Reputation, Application Security, Cubit Score, Hacker Chatter, Information Leakage, and Social Engineering.
Axcient is SOC 2 certified, and can help partners be HIPAA and GDPR-compliant. As new and evolving breach notification regulations are passed, Axcient continues to work with MSPs and their insurance carriers to gain coverage and avoid penalties.
*Subject to Fair Use Policy as described at axcient.com/axcient-fair-use-policy/
“Axcient is willing to do what few other backup and BDR vendors will do – mitigate and share risk with their partners. These compliance guarantees allow us to continue to operate in the medical vertical and command higher margins. Compliance is a primary competitive advantage.”