One Backup and Continuity Vendor.
One Unified Platform.
As a 100% MSP-only solutions provider, Axcient directly addresses the everyday challenges of vendor sprawl with an all-in-one solution. The Axcient x360 Portal is a single pane of glass where MSPs can streamline and manage all of their business continuity and disaster recovery (BCDR) offerings under one roof. With x360Recover for BCDR, x360Cloud for Microsoft 365 and Google Workspace backup, and x360Sync for secure file sync and share (FSS), MSPs can meet a variety of business use cases with just one solution, in one multi-tenant management platform, with one login.
In an effort to satisfy all client business continuity, backup, and disaster recovery needs and wants, MSPs can easily fall victim to the consequences of vendor sprawl. Establishing a Reference Architecture is a foundational best practice for top-performing MSPs moving up in Operational Maturity. The top performers are taking advantage of the cloud trend to enhance their businesses by utilizing Reference Architecture to design and deliver compelling value to their clients. Axcient’s x360 Platform and business approach are designed to enable our MSP partners to drive high performance with a solution set designed to allow MSPs to build a comprehensive business continuity Reference Architecture.
An MSP’s efforts to grow their business often reach a tipping point, and the accumulation of vendors can actually thwart their efforts to reach their business goals. With each additional vendor MSPs take on, they also add new onboarding, training, tech certification, support, maintenance, recovery, and billing processes. MSPs know all too well how challenging it can be for their team to master multiple business continuity and disaster recovery platforms.
Axcient x360Recover is the most comprehensive, flexible, and cost-effective BCDR solution for MSPs and the SMBs they serve. Featuring flexible appliance deployment, x360Recover is ideal for almost any use case.
While x360Recover does include backup, it also provides two key elements that ensure uninterrupted business continuity: replication of on-premises IT environments and virtualization of business applications and services – both in the cloud. The cybersecurity landscape demands more than just backups. Chain-Free x360Recover comes with built-in, always-on features including AirGap, Virtual Office, and AutoVerify to ensure rapid, successful recovery from anything.
x360Recover Direct-to-Cloud (D2C) gives MSPs hardware-free BCDR to simplify management and lower costs while meeting multiple business use cases with one solution. Combined with the appliance-based options in x360Recover, D2C provides endpoint backup, no-appliance BDR, turn-key BDR, and public or private cloud backup. With D2C, MSPs can also add Local Cache to simplify data protection from any physical or virtual server, desktop, or laptop. Additionally, x360Recover D2C for Microsoft Azure is also available to secure data in the Azure public cloud to avoid the risk of total downtime if there is an Azure outage.
Axcient x360Cloud overcomes the storage and retention limitations of Microsoft 365 (formerly Office 365) and Google Workspace to ensure all the data accessed, shared, and collaborated on these platforms is secure and restorable.
In addition, Microsoft itself recommends backing up on a third-party solution to avoid the risks of complete downtime during a Microsoft outage. x360Cloud includes flat fee storage and secure long-term retention, and SmartSearch for instant full-text search and filtering. MSPs can rest easy knowing client data is secure because Axcient’s x360Cloud is SOC 2, and x360Cloud can help them be HIPAA, and GDPR compliant and provides complete backup and restore for Exchange Online, OneDrive, SharePoint, plus Google Drive, including Google Docs, Files, and Folders.
Axcient x360Sync enables productivity and collaboration with SMB-grade, exceptionally secure file sync and share (FSS) capabilities. With always-on backup, devices and cloud files are continuously backed up and protected from data loss and ransomware across hybrid environments and the remote workforce.
Built-In features include Snapshot for point-in-time restores, Thin Client to conserve local storage and provide data access with or without a network connection, and file server enablement to sync on-prem servers to the cloud while preserving employee network share drives.
The Axcient onboarding team helps new partners configure and optimize their BCDR solutions through the x360 Portal. Partners meet their dedicated account managers and training specialists, get introduced to support channels and resources, and learn how to navigate the portal. Our four-tier onboarding program includes the following:
1. Product Training and Certification
Axcient offers both online training and product certification, and instructor-led training at no charge.
2. Deployment Review
Following deployment, Axcient conducts an in-depth site review to ensure partners are set up effectively and efficiently.
3. Axcient Marketing Portal
The Axcient Marketing Portal (AMP) gives partners free and unlimited access to a variety of already-done marketing tools to help grow their MSP. Resources include brandable assets and collateral, personalized email campaigns, custom social media campaigns, engagement reporting, and marketing development funds (MDF).
4. 1:1 Personalized Support
Training specialists are always available for one-on-one guidance throughout each deployment milestone.
What MSPs are saying about Axcient
“I even missed my initial onboarding call and was still able to get my organization integrated with Axcient in under 8 minutes. …Once I was up and running, and had rescheduled my onboarding call, the team at Axcient helped me understand the platform’s core functions in a manner that was tailored to our specific use cases and needs. They’re incredibly patient, attentive, and have no trouble answering my questions.”