Business
Continuity Solutions for MSPs
Dependable Business Continuity Solution
Businesses now face a complicated cybersecurity landscape, as cyber attacks are more frequent and increasingly sophisticated. The rise of remote work has created additional layers of security complexity for companies with dispersed workforces.
A data breach can potentially be fatal for a company. The amount and types of data that companies must now protect have skyrocketed, while stricter data security regulations impose substantial penalties in the event of a failure.
Since managed service providers (MSPs) and their SMB clients are increasingly targeted by ransomware attacks, having a strong business continuity solution in place is critical to protect your own business as well as that of your clients. In the event of a cyber attack or disaster, having the right backup tools in place can ensure minimal downtime and business interruption, while helping MSPs maintain a healthy bottom line.
Advanced Data Protection
SMBs’ reliance on dependable business continuity services has increased as they face advanced cybersecurity threats, manage remote endpoints and strive to meet cloud, security, and compliance regulations. Natural disasters, on-premises hardware failure and accidental deletion by employees cause crippling data loss and downtime. Small businesses that invest in security software are on the right track, but 100% guaranteed protection against increasingly sophisticated attacks is impossible. It’s critical to have both business continuity and disaster recovery solutions in place as a last line of defense. SMBs can also be hesitant to invest in business continuity until they understand the potential cost of a breach.
SMBs That Experience a Data Breach
A 2019 study by the National Cyber Security Alliance found that 46% of SMBs surveyed believe they are a very likely target for cybercriminals, and those who experienced a breach were significantly impacted.
In 2020, SMBs saw compromised user credentials in 44% of breaches. This presents a huge liability for companies operating in regulated industries that are facing stricter compliance and data privacy regulations as well as increased enforcement. Penalties and fines can be significant, wiping out profits and threatening business reputation. These breaches also threaten the ability to secure and be paid out on cyber insurance policies.
While data protection is required by most data privacy and security legislation, including HIPAA and GDPR, data loss in any industry can have a compounding impact on a business’s future.
Keep Business Running
With Axcient x360, MSPs can leverage a single powerful platform to Protect Everything™ and guarantee business continuity and disaster recovery to their clients.
This unified platform is a cost-effective business continuity and disaster recovery solution that guarantees data is always recoverable. It enables MSPs to protect themselves and their customers with single sign-on (SSO), multi-factor authentication (MFA), and multi-tenant management to increase productivity and reduce total cost of managed services (TCOMS).
Designed to deliver uninterrupted business continuity and data availability for customers’ applications and IT infrastructure, Axcient enables speed and flexibility when MSPs recover from ransomware, a system crash, power outage, natural disaster, or an accidental or malicious deletion.
Best-in-Class RPO and RTO
Axcient x360Recover provides a best-in-class recovery point objective (RPO) of 15-minutes, and a recovery time objective (RTO) of less than 1-hour. RPO and RTO are two of the most important parameters of a disaster recovery or business continuity plan.
Axcient’s mission is to Keep Business Running. With self-managed disaster recovery and server virtualization using Axcient Virtual Office, plus automated runbook features, you can easily and automatically recover desktops, laptops, client servers, and workstations, almost instantly. With x360, MSPs meet and exceed the most stringent service-level agreements (SLAs) with impressive RPO and RTO requirements for their clients.
Chain-Free Image-Based Backup
Axcient business continuity provides the industry’s only chain-free image-based backup solution, which means there is no backup chain dependency. Most backup and disaster recovery (BDR) solutions depend on chains, where each new scheduled backup is added as a sequential chain after the initial full backup image.
Each new recovery point is dependent on the prior recovery point. Like any physical chain, damage to any chain link compromises the integrity of its entirety. A deletion or corruption of any one of these recovery points makes future recovery points useless. With chain-free technology, each recovery point is independent, verified, and bootable. There are several benefits to going chain-free: more efficient use of storage, greater reliability, no storage over-provisioning, no data bloat, and confidence in every backup even if corruption does occur. Plus, Axcient’s chain-free backup storage efficiency is 30% greater than other BDR solutions. That means there is no consolidation or multi-year retention limitations, no loss of granularity and there is never any need to perform time-consuming reseeding or annual data migration and storage.
Choice and Flexibility with BYOD/C
Axcient is unique in providing our Partners with the greatest choice and flexibility. MSPs and their SMB clients can bring their own devices or cloud. Axcient’s BYOD approach, or “Bring Your Own Device,” means Partners can build or repurpose their own hardware for use as a local BDR appliance or purchase a turn-key hardware and software bundle from Axcient. Partners can also purchase hardware from Axcient outright or enroll in the Axcient hardware leasing program. BYOC, or “Bring Your Own Cloud,” means Axcient Partners can use the Axcient Cloud, provide their own cloud through their own data center or do both to retain multiple offsite copies of critical data.
This choice and flexibility gives partners the ability to design the best service for their customers to support optimal total cost of ownership (TCO) and customer SLAs. Depending on SMB customer requirements and industry-specific use cases, this level of choice and flexibility can be critical for effective data protection and reduce the number of solutions in an MSPs vendor stack that must be mastered by their team.
A+ Rated Security and Compliance
SecurityScorecard, an independent third-party, has consistently scored the Axcient ecosystem of business continuity and disaster recovery (BCDR) solutions with ‘A’ ratings. This scoring was attained through thorough testing of security risk factors over time. Our consistent high scores show how we put security at the core of our business continuity services. This makes Axcient one of the consistently highest scoring business continuity solutions in the industry. The ten risk factors monitored include: Network Security, DNS Health, Patching Cadence, Endpoint Security, IP Reputation, Application Security, Cubit Score, Hacker Chatter, Information Leakage, and Social Engineering.
The Cubit Score is an indicator of a security program’s maturity through implementation of best practices. Hacker Chatter refers to information on the dark web that speaks to a past or existing compromise.
The international Axcient security team works around the clock to constantly test and improve our BCDR solutions and cloud security.
MSP Partner Network
Axcient works exclusively with managed service providers so SMBs get the best service. MSPs provide a high-touch managed service backed by a comprehensive SLA so SMBs don’t have to worry about IT or their data but can focus on their core business. Axcient provides our MSP Partner network with the best business continuity solutions and support.
Unified Platform
For too long MSPs have had to use multiple vendors for business availability. The Axcient x360 portal is a single platform for MSPs to manage Business Continuity and Disaster Recovery, Cloud to Cloud Backup, and Secure Sync & Share. MSPs save time and resources with a unified experience for all solution management, training, onboarding, billing, support, and customizable marketing resources.
Responsive Support
Partners can access the critical service and product support they need 24/7, 365 days a year to ensure they and their clients stay productive, safe, and up-and-running. The Axcient support organization works closely with product engineering to ensure fast response and resolution times. Providing MSPs the best partner experience means SMBs get the data protection they need without additional overhead or worry.
Robust Marketing Portal
The Axcient Marketing Portal is a full-service repository of marketing assets built specifically for MSPs. We don’t succeed if our partners don’t, so we’re sharing everything we have and know to elevate your business. Get brandable assets, personalized email campaigns, custom social posts, built-in engagement reporting, and access to MDFs – increase your Partner level for full access to all assets.
Comprehensive Onboarding Program
Our Partner Onboarding team will help you optimize your business continuity configuration and protect your clients. We provide product training and certification to ensure you can efficiently train your technicians on our products. We also perform an in-depth client deployment review to ensure the data is protected and your team is set up to effectively monitor and manage the solution.
Axcient x360: MSP-Focused Business Continuity and Disaster Recovery Platform
As the National Cyber Security Alliance survey shows, heavy data loss kills businesses. Lost hours due to downtime has a lasting negative impact on businesses. Even the slightest of disruptions can turn off loyal customers. If a business’ systems experience frequent downtime, the credibility and reputation of your company can evaporate overnight.
Before you know it, customer retention becomes impossible. Negative social media posts and word-of-mouth reviews tell the world that an organization’s service isn’t reliable. Not preventing these risks will only cost more in the long run – and that’s only if the business survives.
This is where Axcient’s business continuity solutions provide the most proactive and reactive value. Our platform protects your IT infrastructure and client data against attacks while also providing rapid recovery should a disaster occur.
Business continuity cements an MSPs operations; from data protection to ensuring the integrity of your products and services. It preserves an organization and its culture by enabling strength against a catastrophic strike, so no loss is substantial enough to bring your clients down.
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