When it comes to healthcare, there are key factors that play a vital role in the strategy of choosing the right data protection and recovery solution. After all, healthcare organizations are incredibly dependent on technology to be able to provide the highest standard of care.
Healthcare-specific applications such as population management system, pharmacy system, radiology system, and Electronic Health Records application are always top of mind but event more ‘mundane’ systems such as the timeclock system, payroll and email can be considered critical in the operations of a clinic or hospital. Just look at some recent incidents, for example at HCA in Florida which experienced a computer outage that shut down parts of its electronic health record system BJC HealthCare in St. Louis, Missouri had a computer outage that impacted its IT systems across 13 hospitals or Antelope Valley Hospital in Lancaster, California with an EHR disruption that closed the organization’s emergency department and created other problems that put patients at risk. No wonder recent studies by the Ponemon Institute ited healthcare organizations have the highest number of data center outages with durations ranging anywhere from a few minutes to over 8 hours.
When you consider the high technology risks and stringent HIPAA requirements for protecting patient information, solutions for data protection and recovery jump to the top of IT priorities for most organizations. Take Northeast Valley Health Corporation (NEVHC) for example.
When NEVHC started to reevaluate their data protection strategy, they realized the gaps in their system. Having only local backup and lacking a secondary facility for disaster recovery could prove disastrous. The question became how to mitigate the risk and whether a secondary DR site such as a colocation facility would be the best choice or using a Disaster Recovery-as-a-Service (DRaaS) solution would give more resiliency at lower costs.
After a thorough evaluation process, NEVHC selected the Axcient Business Recovery Cloud and were able to reduce their recovery time objective (RTO) from days to just minutes. Their recovery point objective (RPO) went from once a day to multiple times a day. Ultimately, NEVHC reduced their total cost of ownership, providing a quick return on investment.
As other healthcare organizations have realized, investing in a DRaaS solution can help improve much needed IT resiliency. Read the full case study with Northeast Valley Health Corporate (NEVHC)here: Northeast Valley Health Corporation Improves IT Resiliency with Axcient.