Partner Success Story

Axcient x360Recover Protects Data During in Municipal Utility Server Failure

A Partner in Technology (API) spun-up a critical server on the Axcient appliance to avoid losses of catastrophic hardware failure

A Partner in Technology (API) is Maine’s IT services & consulting firm that provides personalized, professional technology solutions and computer network services to 35+ local businesses. They focus on customer needs by listening to their issues and challenges. API believes that a strong business relationship is built on the foundations of professionalism, caring, and great customer service.

Scott D. Fossett, President of API, relays the story of keeping the municipal water company afloat after a near-catastrophic hardware failure: “Kennebec Water District in Waterville, Maine had only 3 weeks until their primary application was migrated to the cloud. Then it crashed! We immediately spun up their server on the Axcient appliance so that their office could continue to work until the application was migrated to the cloud. They operated normally for 3 weeks. Axcient saved the day!”

The Problem

    • Hardware failure
    • Kennebec Water District’s business was halted during a database migration

    The Solution

      • Axcient x360Recover was used as backup and Disaster Recovery
      • The MSP spun-up a critical server on the Axcient appliance
      • Utility KWD used the Axcient Appliance to restore activity

      The Results

        • Lower cost of entry
        • Proven fail over success on an Axcient appliance
        • Eliminate data loss
        • Scalable and accessible BDR

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