Fast and Up to Date
Industry-leading low Recovery Point Objectives and best in class Recovery Time Objectives get you up and running with current data in minutes.
Safe and Secure
Redundant storage protected with multi-layer military-grade encryption.
Here and There
Mirror server and workstation disk images to the cloud and to an on-premise appliance.
Unparalleled Business Continuity Management Services
Business continuity management and consulting are transforming the landscape of many enterprises across the world, as they grow into a dynamic niche of its own. It comes as no surprise as more SMBs and entrepreneurs are shifting and making their moves into the digital landscape. To close more clients and stay ahead of the competition, one has to utilize a technology of certain sophistication. This involves having the knowledge and mastery of processes that have been tested and proven as successful, which necessitates the support for implementing unparalleled Business Continuity and Disaster Recovery (BC/DR) plans.
Axcient empowers Managed Service Providers (MSPs) with a multilayered suite of BC/DR technologies – all accessible through a single platform. With this, you gain the full capacity to protect and recover your clients’ data and digital assets with confidence, agility, and simplicity.
Our flagship products, Replibit and BRC, are enterprise-class solutions developed and designed to ensure the unparalleled operations and round-the-clock availability of your clients’ applications and IT infrastructure. No respectable operations management will want to risk exposure with preexisting, but fallible continuity plans. Having the speed and flexibility to respond in the event of a system crash, power outage, or even a natural disaster is an invaluable asset to any company relying on technology.
Imagine owning the capacity to affirm your clients that their businesses are fully protected, and no disruption can ever touch their daily operations. Allowing your clients to focus on improving their products and services without any worry of data loss is the impact of an effective business continuity management software.
Data loss is often fatal. One study showed that 60 percent of small and medium size businesses (SMBs) that lose their data will shut down within six months.
New requirements from cloud, security, and compliance mean SMBs must choose the right business continuity solution. Businesses without cloud recovery can be significantly impacted by natural disasters such as fires and flooding when physical access is not possible. In addition, on premise hardware failures and accidental deletion by employees impact productivity.
Small businesses who invest in security software can never be 100% protected, so it is critical companies have business continuity as a last line of defense to recover data. 43% of cyber-attacks target small businesses and 60% of businesses who are successfully attacked are out of business within six months. For companies operating in regulated industries, compliance and data privacy are becoming more important due to new laws and increased enforcement by federal and state governments. Fines can be significant which wipe out any profits. Data protection is required by most data privacy and security legislation, including HIPAA and GDPR.
BEST-IN-CLASS RPO & RTO
Axcient Business Continuity offers best-in-class RPO and RTO while providing industry leading choice and security. Axcient Business Continuity supports up to a 15-minute RPO enabled by our proprietary chain-free technology and a 4-hour RTO.
Not only can Axcient easily recover a single server or desktop, but it can automate the recovery of an entire customer site through our Virtual Office and automated Runbook features. Recovery Point Objective (RPO) and Recovery Time Objective (RTO) are two of the most important parameters of a disaster recovery or data protection plan. RPO is the interval of time during a disruption before the data lost exceeds the Business Continuity Plan’s maximum threshold. RTO is the duration of time and service level that a business process must be restored after a disaster in order to avoid unacceptable consequences associated with a break in continuity.
With Axcient Business Continuity and the Axcient Cloud you can be assured that your business will meet and exceed the most stringent RPO and RTO requirements.
KEEP IT SIMPLE
Axcient Business Continuity provides the industry’s only chain-free image backup solution, which means there is no backup chain dependency. Most BDR solutions depend on chains where each new scheduled backup is added as a sequential chain after the initial full backup image.
In other words, each new recovery point is dependent on the prior recovery point. Like any physical chain, damage to any chain link compromises the integrity of its entirety. A deletion or corruption of any one of these recovery points makes future recovery points useless. Axcient’s proprietary chain-free technology makes each recovery point independent, verified, and bootable.
There are several benefits to going chain free: more efficient use of storage, greater reliability and confidence in every backup even if corruption does occur, and there is never any need to perform time consuming reseeding. Replibit’s storage efficiency is 30% greater than other BDR solutions which reduces cost. Many BDR solutions recommend time-consuming reseeding annually in case of corruption, with Axcient Business Continuity that is no longer necessary.
CHOICE & FLEXIBILITY
Axcient is unique in providing our partners the greatest choice and flexibility. MSPs and their SMB clients can BYOD and BYOC. BYOD or “Bring Your Own Device” means Axcient partners can build or repurpose their own hardware for use as a local BDR appliance or purchase a turn-key hardware and software bundle from Axcient. Partners can purchase hardware outright or enroll in the Axcient hardware leasing program. BYOC or “Bring Your Own Cloud” means Axcient partners can use the Axcient Cloud or provide their own cloud through their own data center or do both to retain multiple offsite copies of critical data.
This choice and flexibility gives partners the ability to design the best service for their clients to support optimal Total Cost of Ownership (TCO) and client Service Level Agreements (SLAs). Depending on SMB client requirements and industry specific use cases, this level of choice and flexibility can be critical for effective data protection.
SECURITY & COMPLIANCE
A vendor is nothing without the health of their security program, cloud and infrastructure. SecurityScorecard, an independent 3rd party, has scored the Axcient ecosystem of applications and the Axcient Cloud at an “A” rating.
This makes Axcient the highest scored business continuity solution in the industry. This scoring was attained through thorough testing of ten security risk factors which afford visibility into the cyberhealth of the Axcient ecosystem. These ten risk factors are: network security, DNS health, patching cadence, endpoint security, IP reputation, application security, Cubit score, hacker chatter, information leakage, and social engineering. The Cubit score is an indicator of a security program’s maturity through implementation of best practices. “Hacker chatter” refers to information on the dark web that speaks to a past or existing compromise.
The Axcient security team works around the clock to constantly test and improve both our application and cloud security.
MSP PARTNER NETWORK
Axcient works exclusively with Managed Service Providers (MSPs) so SMBs get the best service. MSPs provide a high touch managed service backed by a comprehensive SLA so SMBs don’t have to worry about IT or their data but can focus on their core business.
Axcient provides our MSP partner network the best software solutions and support. That support includes our Business Availability Portal for management of all Axcient products, billing, support tickets, and marketing information. In addition, Axcient works closely with our partners on product roadmap development and training, product support, and sales and marketing assistance.
Our support SLA is 24/7/365 with a less than 60-minute response time for critical issues. Our support organization works closely with product engineering to ensure fast response and resolution times. By providing MSPs the best partner experience, that in turn means SMBs get the data protection they need without the additional overhead or worry.
Understanding the Business Continuity Management Framework
Like any other type of business models and processes, Business Continuity Management (BCM) is structured on a framework, and this enables an organization to execute and implement the necessary strategies that apply to their business and its operations. There are several layers to a BCM Framework, but essentially, this outline is a progressive plan that covers all the bases of an organization’s processes.
POLICIES & STRATEGIES
Policies and Strategies determine the scope and range of what “business continuity” means to the company or organization. As the first phase in the BCM Framework, the policies and strategies that are critical to the operations of a business have to be identified, and this includes designating key personnel responsible for building and improving on the organization’s business continuity plans. At the core of business continuity is ensuring that all applications are in working order, stored data is accessible, and hardware, such as a server, are protected whenever a threat to operations exists.
RISK ASSESSMENT
Risk Assessment covers the consideration of all potential threats to the organization and its operations. This may include looking at a heavily fluctuating market, for instance, or the enterprise’s key people, and usually, comprehending the competition’s capacity and quality standards. The broadness of possible risks can be disconcerting, but listing down and pinning down all the risks that could damage the organization is necessary to ensuring business continuity. Once all these risks have been listed down and contextualized, ranking them according to the impact they carry will allow the organization to create solutions for these issues.
INCIDENT IDENTIFICATION
Incident Identification is the part of the BCM Framework that serves to determine what the enterprise considers as an incident, as an “incident” is an event that is likely to trigger the business continuity plan. These events are to be documented as policy, and these policies should also have a corresponding POC tasked to call for the business continuity plan, or take immediate action whenever an incident occurs.
BUSINESS IMPACT & ASSESSMENT
Business Impact and Assessment can be perceived as a cataloging process that intends to narrow down the acceptable amount of data that an organization can lose in the unfortunate event of a natural disaster, system crash, or cyber-attack. This phase includes determining the data in-store, its location, the process involved in mining, and its accessibility. Knowing these is crucial in identifying which of these digital assets have to be taken care of the most, thus allowing the organization or the point-of-contact an accurate figure of allowable data loss.
VALIDATION & TESTING
Validation and Testing are the processes required of an enterprise so they can zero in on the significance of the proposed solutions, which then serve to mitigate the impact of possible risks to business continuity. It is necessary for an organization to constantly have an overview of the potential threats. And the varying levels of damage that these risks carry have to be measured and tested, respectively, and the outlined plans to mitigate these also have to be evaluated for an organization to know they can be implemented.
DISASTER RECOVERY
Disaster Recovery is the deployment of personnel and solutions when an incident has taken place. While business continuity covers all the bases, such as leading operations and establishing policies, DR is the answer to the issues that the BC failed to anticipate or control.
Axcient is Your BC/DR Solution
Heavy data loss kills businesses. Take, for instance, how 60 percent of SMBs find their selves closing shop within six months after an attack. And we understand how important a few lost hours due to downtime can be to an enterprise, whether it’s for the short- or long-term, as the slightest hiccup can turn off even the most loyal of clients and consumers. Your credibility and reputation as a brand can easily disintegrate when your systems, servers, or applications encounter frequent downtime – and before you notice it, client retention has already started to dwindle. Word-of-mouth reviews and negative social media posts can spread like wildfire, and allowing these risks to exist will only cost you more in the long run – that is if you survive.
This is where our business continuity management consulting services excel the most: to either put out those fires before it ravages your system, or entirely prevent the match from even lighting up.
Business continuity management is all about cementing your operations; from data protection to ensuring the integrity of your products and services. It preserves an organization and its culture by cultivating its strength, so that when catastrophe strikes, there are no losses substantial enough to bring it down.
“
