Rising from the Ashes

How 1 MSP Managed a Mass-Scale Ransomware Attack

On July 2, 2021, Progressive Computing Inc., an MSP based in Yonkers NY, fell victim to an attack on their Kaseya VSA RMM tool. The hackers installed Revil Sodinokibi ransomware not only on all their internal systems but 99% of every endpoint they managed. 2,500 endpoints across 80 clients with 200 physical sites in 4 time zones were simultaneously affected. Many MSPs consider this to be the Nightmare or Doomsday Scenario… and for good reason: because it is. Such an event has the potential to destroy decades of relationships, end a business, and alter lives. It can also leave a path of destruction for all your clients, their businesses, and their people.

Listen as Robert Cioffi unfolds the emotional and psychological tale of how they came to grips with their nightmare, stared into the abyss, and mustered the strength, courage, and resources to win the fight.

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