Top 11 Business Continuity Solutions for MSPs
Business continuity limits downtime and ensures a business can survive accidents, malicious attacks, or natural disasters. Internal or external dangers can come from various sources, but companies must be able to operate without interruption.
Failing to do so can result in massive financial losses, damage to the business’s reputation, and even legal action. This is why MSPs need to have business continuity and disaster recovery solutions in place for their clients.
A big part of any successful crisis management strategy will be selecting the right tools for the organization. However, with so many different options on the market, deciding which is suitable for data protection can take time and effort.
To save you time and effort in your research, we’ve compiled a list of the top 11 business continuity software in 2023. We’ll also point out some key considerations for each solution so that you can better decide for your business.
What is a business continuity solution?
A business continuity solution (sometimes called business continuity management) is a tool or platform that helps businesses recover quickly from any event that disrupts business, such as a natural disaster, power outage, cyberattack, accidental data deletion, or any other type of event of significant size and proportions that threaten the company’s ability to operate as usual.
Just as a generator is utilized during an electrical supply outage, business continuity solutions keep business systems running when interrupted, using failover capabilities to minimize downtime and protect data and applications.
Additionally, some data protection solutions will help businesses avoid downtime and help a company create and follow through with a disaster recovery plan for when the worst situation occurs.
What should I consider when choosing business continuity software?
There is no one-size-fits-all version of risk management, and it should be designed to fit the specific needs of your business. The same is true of business continuity software.
However, there are some universal factors worth keeping in mind when evaluating whether or not an operational resilience tool is right for your organization:
1. Ease of use
Not only should it be easy to set up and manage day-to-day administration, but it should also be quick and easy to access data and limit downtime during an interruption. Given the scarcity and expense of highly-skilled technicians, solutions that can be administered by fewer, lower-skilled staff can make a meaningful difference in margins.
2. Flexibility
The disaster recovery solution should be flexible enough to extend to desktops and servers for local or cloud backups across all data and applications, whether on-premises or in the cloud. It should be adapted to the specific data needs of your business today but also for the future demands your organization or industry may require.
3. Scalability
A future-proof solution can meet demands as your business operations grow without unexpected storage overage charges or changes to core processes. As your data sources, solutions, staff, and customer base grows, you need solutions that will scale alone with you./
4. Automation
Better business outcomes depend on proactive business continuity and disaster recovery (BCDR) strategies. Solutions with automated verification of backups, proactive recovery runbooks, and other disaster recovery automation features can mean significantly less downtime when an incident occurs. It also means continuous availability to prevent downtime and automatic emergency notifications whenever needed.
5. Integration
Integration with your standard RMM dashboards and systems, reporting platform, or billing processes can make any risk management solution more valuable. Streamlining and standardizing business continuity tools in a single platform accelerates recovery and simplifies daily backup management.
6. Support
Ensuring that your business continuity software has an excellent support team to help you get data access during an interruption is crucial. Scrutinize the requirements for continuous availability, the levels of technical staff needed, and the option of getting dedicated support contacts or teams during a disaster. Reviews on sites like G2, Gartner Peer Insights, or other forums are a good source of information about the real support experience.
Now that you know what to look for in business continuity software, let’s look at the 11 best data protection solutions for small businesses in 2023.
Top business continuity software companies
Finding your company’s best disaster recovery solution might fill you with dread. Still, it becomes significantly easier when you know your options and needs for data protection. Here is a list of the most efficient business continuity software and its key attributes.
Axcient – The best choice for MSPs
Axcient x360Recover is a comprehensive and cost-effective business continuity and disaster recovery (BCDR) solution built specifically for MSPs, with best-in-class recovery speed and responsiveness to ransomware and other cyber threats.
Back up Microsoft Azure data, all remote endpoints, desktops, laptops, servers, and workstations, directly to the secure Axcient Cloud, private cloud, public cloud, or appliances for ultimate data protection.
All deployment options ensure business continuity with a 15-minute recovery point objective (RPO) and less than a 1-hour recovery time objective (RTO). (Read more about RTO vs RPO.)
Axcient x360Recover is SOC-2 certified and can help MSPs meet the compliance standards of highly regulated industries like healthcare, legal and financial services, and government.
Axcient offers a free 14-day trial of the x360Recover, x360Cloud, and x360Sync solutions. You don’t even need a credit card to sign up.
Acronis
Acronis is an integrated cybersecurity and data protection solution that prides itself on reducing downtime and data loss to the minimum. The tool helps MSPs lower their clients’ cybersecurity risk by offering them advanced data protection at reasonable prices. With Acronis, users pay only for the features they need and may scale up and down when necessary.
Acronis has a 15-day trial period, of which you can take advantage by filling in this form.
Arcserve
Arcserve operates to protect critical cloud data, applications, and multi-generational IT infrastructure in distributed environments worldwide, on-premise, and in the cloud. The disaster recovery solution that promises maximum uptime of over 99.999% may be deployed according to each company’s needs, using software, physical appliances, and hybrid cloud.
With Arcserve UDP, Arcserve’s target is to make backups and data restoration 50% less complex and more cost-effective. The company offers users both a 30-day trial and a freemium mode with limited features.
Azure
Azure is a cloud-native, intuitive, scalable, and cost-effective business continuity solution that integrates well with the on-premise data center. Its creator, Microsoft, doesn’t publish customer promises or KPIs like RTOs or RPOs, because they are all SLA-based.
Considered by Microsoft as one of the most mature business continuity management software in the industry, Azure is appreciated for its commitment to meeting compliance requirements and complex, frequent risk assessment testing.
Datto
Under the Datto Unified Continuity umbrella, Datto offers MSPs access to a broad range of disaster recovery solutions that cover their business continuity and disaster recovery needs, focusing on everything from files to personal computers, networks, and SaaS applications.
Datto’s business continuity software and hardware offering allow the company to provide services to companies of all sizes in different industries, enabling MSPs to offer each client a customized data protection approach in line with their workload, industry, and priorities.
A demo of Datto’s all-in-one disaster recovery solution may be requested here.
FalconStor
FalconStor is a data protection software provider focusing on enterprises and MSPs. The company’s disaster recovery solution protects businesses against natural disasters, cyber threats, and employee errors. With FalconStor, users benefit from 99.99% data availability and a quick, smooth one-click recovery process.
Moreover, organizations that require flexibility and don’t want to limit their resource availability to a local data center may use FalconStor Enterprise Suite to move operations between buildings that are blocks away or in the same small town.
You can request a FalconStor demo by filling in the form on the company’s website.
N-Able
With its RMM and N-central solutions, N-able empowers MSPs to deliver high-quality, streamlined crisis management services that increase efficiency. Either of these tools offers an all-in-one gateway to everything a company needs to implement a solid business continuity plan – covering everything from backups to maintaining access to crucial data and preventing email downtime.
You may get a personalized quote for N-Able solutions by contacting their sales department online.
Unitrends
Unitrends helps organizations prepare for disastrous events and build resilience by offering them access to an all-in-one risk management solution to back up data and spin up applications and SLA policies while seamlessly integrating with the cloud.
The disaster recovery tool leverages high-availability hardware and software solutions, cloud environments, and a customer-oriented approach to increase clients’ uptime and confidence, so they can spend more time focusing on their business and less on attaining business continuity.
You can request a demo of Unitrends here.
Veeam
The Veeam business continuity software strives for the hyper-availability of data, fast reaction times, and agility. The company’s Hyper-Availability Platform provides a complete solution that helps organizations ensure that digital life remains uninterrupted during a disastrous event.
The Veeam tool provides data protection for users across any public cloud. It can easily integrate with leading providers like AWS, Microsoft Cloud, Google Cloud, IBM Cloud, and over 18,000 managed cloud providers.
Veritas Technologies
Veritas Technologies provides disaster recovery solutions that enable organizations to keep data safe and build resilience from cyber threats and operational disruptions. The company’s tool stack uses artificial intelligence and machine learning to provide a multi-layered approach to data protection across any environment – no matter the scale. Veritas tools offer deletable data storage to reduce the attack surface, detect and mitigate threats and vulnerabilities, and ensure rapid recovery failover.
Zerto
Zerto provides a single business continuity software called Zerto IT Resilience Platform for various industries, including healthcare, finance, legal, and government.
To accommodate the compliance management needs of industries with regulatory requirements, Zerto is both GDPR and HIPPA-compliant.
It offers a 14-day free trial via its website and the ability to request a demo.
Final thoughts
Planning for when things go wrong will help to avoid catastrophic financial losses, damage to a brand’s reputation, and even legal action. This is why MSPs need to have business continuity software in place for their clients.
However, before selecting a disaster recovery solution, it is vital to have the right plan in place and to have identified which business processes are critical to the organization.
The business continuity software selected should accommodate the company’s and industry’s specific needs.
With that plan in place, the disaster recovery solutions listed here should give you a great place to begin your research to discover which option will provide the best coverage for your organization’s risk management needs.
Or, if you’re ready to jump in with a 100% MSP-only vendor, we recommend giving Axcient x360Recover a try!
Axcient x360Recover is one of the most flexible products on the market today and is specifically designed for MSPs. Whether on-premise, cloud, or hybrid, it’s easy to set up and use, scalable and offers a no-strings-attached free 14-day trial. Why not try it for yourself today?
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