x360Recover for macOS Early Access
Axcient empowers MSPs to Protect Everything™ with business continuity and disaster recovery (BCDR) options for all devices, now including macOS data. x360Recover is already trusted to secure the full availability of backup data for Windows and Linux endpoints, complete public cloud data protection, including Microsoft Azure, and now—for Mac data. Early Access signup for x360Recover for macOS is now open.
Historically, Windows machines were the overwhelming choice for business, and macOS devices were found in specialty roles and departments with heavy design needs. Today, MSPs have seen a 35% increase in demand to secure macOS devices and their business data. Axcient partners frequently requested that we extend our x360Recover capabilities to provide BCDR to those Macs without including the stress of multiple BDR solutions. We listened.
Ransomware Threats and the Need for Security for macOS
This growing ransomware threat is why Axcient is building new capabilities to ensure MSPs can Protect Everything™ for their clients on whatever device they choose with a single, hyper-flexible solution.
One of the most often partner-requested enhancements for x360Recover has been an agent to protect Mac machines. As more and more small businesses adopt Macs, MSPs are asked to protect and secure Mac data. Conventional wisdom used to hold that ransomware was a Windows problem, and Macs were not targeted. It doesn’t happen often, but we are seeing instances of Mac-compatible ransomware variants. To gain some insight into the threat, review the timeline prepared by UpGuard.
In early 2024, after a backdoor threat first identified by Bitdefender, an alert was issued by CompTIA ISAO to a new resource added to their watched category. This macOS backdoor is linked to prominent ransomware groups. And not surprisingly, backing up your macOS data is the primary mitigation suggestion, along with system images and configs, and then testing it. (If you are interested, CompTIA Public Technology Institute (PTI) members can join the CompTIA Information Sharing and Analysis Organization (ISAO).
Details on x360Recover for macOS
The agent for macOS provides a file and folder-level backup of selected volumes.
- By default, the agent targets only common user data folder locations, but any APFS volume and folder path may be included within the backup by specifying agent settings.
- Recovery operations include only Mount for file and folder recovery. Files may be retrieved from appliances and vaults via web browser or FTP client.
- The x360Recover agent for macOS performs snapshot-based backups of files and folders located on Apple File System (APFS) volumes.
Some additional highlights of the requirements and features include:
Requirements to support backup of macOS devices:
- x360Recover appliance and vault running version 12.6.0 or higher
- xCloud agent version 3.6.0 or higher
- macOS 11 (Big Sur) or newer
- macOS running on Intel/AMD x64 or ARM x64 CPU
- Files must be stored on locally attached Apple Filesystem (APFS) formatted volumes
- 4GB+ system RAM
- 1 gigabit ethernet or faster network connection (in appliance mode)
- 500Kbps or faster internet upload speed (in Direct-to-Cloud mode.)
Features of macOS agent:
- Snapshot-based backups of files and folders on APFS volumes
- File and Folder (Mount) Recovery via web browser and FTP
- Appliance-based backups
- Direct-to-Cloud backups
- Endpoint Manager support
- Automated agent upgrades
- No system reboot required for installation or uninstallation of the agent
- Secure transport of backup data over TLS 1.2+
- Zstd compression of data transmitted during backup
- Agent access password protection
Download the early access fact sheet to get the details on x360Recover for macOS and gain a deeper understanding of the requirements and what is not supported. You can also watch the x360Recover for macOS kickoff video to see a demo and hear our product team’s Q and A with our partners.
Get Early Access to x360Recover for macOS
As part of our product enhancement focus to Protect Everything™, x360Recover for macOS is now in Early Access for Axcient partners. Sign up today for Early Access to the x360Recover agent for macOS devices. If you are not yet an Axcient partner, you have to start your trial to gain early access to the macOS agent
Complete the form, and the Axcient team will reach out with the details.
“Axcient is the one-stop shop for data protection on any device and public or private clouds. Our momentum is growing even stronger, and we are achieving record-breaking growth because we continue to expand and enhance our operating system, support, usability, and partner experience. MSPs can now work with Axcient as their trusted Business Continuity and Disaster Recovery for all of their backup needs.”
Rod Mathews, Chief Executive Officer at Axcient
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