Axcient x360Recover and ScalePad Backup Radar Integration
Axcient and ScalePad have integrated to take some of the complexity out of our MSP partners’ day-to-day management of their backup, disaster recovery, and business continuity. With integration through Axcient’s Public APIs, these products will work together to support speed and productivity with automation and insights by connecting x360Recover to the Backup Radar tool.
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Key Integration Benefits
The Axcient x360Recover and ScalePad Backup Radar integration offers several key benefits to users, including:
- Simplified monitoring across various BDR tools through a unified dashboard
- Straightforward setup facilitated by a user-friendly API integration
- Strengthened reporting functions consolidated within Backup Radar
- Intelligent ticketing features that automate ticket management in PSA systems
- Creation of customer-facing dashboards tailored for Co-Managed clients
- Built-in compliance reporting to meet clients’ GRC requirements.
Axcient + Backup Radar
Integrating Axcient and Backup Radar collects backup results directly from Axcient’s x360Recover platform for monitoring in a single solution. See high-level backup trends, uncover backup success and health, and report on results for your clients.
What is Backup Radar?
ScalePad Backup Radar is an automated backup monitoring platform that eliminates errors and the risk of data loss by highlighting the gaps and unreported backups in any backup environment. Backup Radar enables MSPs to be the data protection expert their clients rely on by giving complete oversight across backups.
With innovative intelligent ticketing automation, Backup Radar integrates seamlessly with existing ticketing workflows, cleaning up dreaded ticket noise by automatically grouping, appending, and with over 300 integrations of industry-favorite tools, Backup Radar is the most complete backup monitoring solution on the market.
Backup Radar is simple to set up and maintain. It has saved us 2-4 hours of technician time per day. It has improved our backup checking processes across our whole client base and given our management team a tool to easily track and verify backups – Phil Cuykendall Sr. Systems & DR Engineer, Warren Systems Group
Why Backup Radar + x360Recover
Automate your Axcient BCDR
Through monitoring by using Backup Radar and Axcient together, MSPs can automate reporting, ticketing, alerting, customize dashboards, and dig into backup status audits to review their clients’ backup data or fix what’s causing failures and unreported jobs.
Seamless API connection
Backup Radar seamlessly connects with Axcient’s x360Recover through direct API integration or email parsing. For new Axcient users, onboarding is streamlined; the API connection gets you up and running in two minutes.
Automate ticketing
Ticket noise from all your backups can get overwhelming. Integrate Backup Radar with your PSA for automatic ticket grouping, appending, and closing, meaning you only see which Axcient backups need attention.
Analyze trends
Use reports and visualizations to look for trends and anomalies in your backup statuses so that you can proactively remediate them before issues arise. On-demand and schedule reports for clients from one of 15 templated backup health reports.
All your backups in one place
Using Axcient with other MSP backup software? Now, MSPs can oversee every backup in one place, on the Backup Radar dashboard and audit screen.
How to integrate Axcient tools + Backup Radar
Axcient integrates with Backup Radar via API or email parsing, depending on your workflow. All you need are your API keys and a few clicks, or to configure a few SMTP settings for email to integrate backup monitoring with your MSP backup software. Read the integration guides to learn more:
- Axcient x360Recover – API
- Axcient x360Cloud – Email Parsing
Learn More About the Axcient x360Recover and ScalePad Backup Radar Integration
Schedule a 1:1 demo of Axcient x360Recover, or book a demo of ScalePad Backup Radar and we’ll show you how easy it is to get backup monitoring insights in a single place through Public API integration.
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