Axcient’s Client Executive Summary Report
As an MSP-only solutions provider, Axcient focuses on advancing automation and insights through product upgrades, new features, and robust reporting capabilities to ease evolving pain points. Our latest reporting tool is now available for x360Recover. The Client Executive Summary is a step up from the Client Health Digest emails Axcient partners previously relied on, providing more details in a customizable, easy-to-understand report.
Keep reading to learn how MSPs can use the Client Executive Summary Report to demonstrate your value to clients and security practices to third parties while introducing sales opportunities.
What is the Client Executive Summary Report?
The Client Executive Summary Report is an in-depth, weekly report demonstrating your MSP’s business continuity and disaster recovery (BCDR) services. It’s customizable and white-labelable, so MSPs can include specific information and branding when presented to clients, insurance providers, and regulators.
- Get essential statistics like the total number of backups completed and the estimated recovery time objective (RTO).
- Add personalized comments about backup performance within the report.
- See a detailed view of each client’s protected systems, complete with a service-level agreement (SLA) history and AutoVerify (automated backup integrity testing) or Boot VM results.
Why Should MSPs Care About the New Report?
Say goodbye to the long and frustrating process of manually screenshotting your backup tests and compiling a report that meets the needs of specific end users. Current Axcient partners will enjoy a broader overview of a client’s backup health beyond the Client Health Digest emails. Armed with the Client Executive Summary, MSPs are empowered by automation and transparency.
- Save time, effort, and resources by automating your testing and recovery to generate client-specific analytics quickly and easily.
- Eliminate error-prone manual reporting that can compromise client relationships, cyber liability insurance, state regulations, and SLAs.
- Simplify reporting to reduce tech debt, increase reporting frequency, and better understand your protected systems, vulnerabilities, and client needs.
How Do You Leverage the Client Executive Summary Report?
Consistent and reliable reporting provides MSPs with more opportunities beyond time and labor-savings. Unlike other solution providers, Axcient’s Client Executive Summary Report is reliable — no more missing or insufficient data with pre-made “out of the box” reporting. Instead, take advantage of unobstructed insights.
With…
- Proof of backup test frequency and health using Boot VM screenshots to verify backup integrity.
- AutoVerify automatic backup verification demonstrates when and how backup integrity tests are performed.
MSPs can…
- Show your MSPs value to clients with evidence of your services and support in protecting their infrastructure, data, and business continuity that may not be obvious.
- Simplify the process of regular business reviews with automatic, client, and protected system-specific reporting that is easily understood.
- Initiate upsell and cross-sell discussions based on infrastructure vulnerabilities, opportunities to reinforce cybersecurity, and CYA when clients blame you for an incident rather than deciding not to follow your guidance.
- Create marketing and sales strategies highlighting advanced reporting as a differentiator from competitors that bolsters BCDR, provides transparency, and supports cyber insurance, state regulation, and breach notification requirements.
- Meet cyber insurance requirements for MSPs that demand proof of regular, automatic backup testing to maintain insurance at the lowest premiums possible.
How Can I Access Robust Reports?
Lucky for existing x360Recover partners, the Client Executive Summary Report is available through the x360 Portal. Log in to the management portal, click the “Reports” tab, and select “Executive Summary” at the top of the page. For quality assurance, manually send the report to your MSP to review before scheduling it to go out. This removes the chance of sending something you didn’t want to share.
>> Get step-by-step guidance: Generate a Client Executive Summary Report
If you’re not an x360Recover partner, choose one of our contact options to learn more about comprehensive BCDR with flexibility, profitability, and ease of use.
Author
Related posts
How well could you sleep with reliable cloud-based backups and recovery?
Take a deep dive into Axcient’s proprietary, automated security features to see how we’re ensuring uninterrupted business continuity — no matter what:
